Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Charlize Fernandez

Clifton,NJ

Summary

Sales associate with expertise in conflict resolution and effective communication. Proven track record in enhancing customer satisfaction through strategic product recommendations and collaborative teamwork.

Overview

2
2
Languages
4
4
years of professional experience

Work History

Sales Associate

Lids Locker Room
East Rutherford, New Jersey
05.2025 - Current
  • Handled customer inquiries and resolved issues in a timely manner.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Collaborated with team members to achieve daily sales goals.
  • Processed inventory shipments and restocked merchandise on the sales floor.
  • Organized merchandise layouts based on seasonal trends and consumer behavior insights.

Front End Associate

Dicks Sporing Goods
Wayne, New Jersey
07.2024 - 08.2025
  • Guided customers in selecting sporting goods and equipment, enhancing their shopping experience.
  • Processed transactions at cash register, ensuring accurate and efficient service.
  • Organized and maintained product displays, improving visibility and accessibility for customers.
  • Collaborated with team members to efficiently restock inventory and optimize availability.

Crew Member

Burger King
Clifton, New Jersey
09.2022 - 09.2024
  • Trained new crew members to ensure adherence to operational procedures.
  • Facilitated smooth service flow through effective teamwork and collaboration.
  • Upheld safety standards by consistently following health and safety regulations.
  • Assembled food items in accordance with established company standards.

Summer Camp Counselor

William Paterson University
Wayne, New Jersey
06.2023 - 08.2023
  • Coordinated outdoor activities that promoted teamwork and collaboration among participants.
  • Developed engaging lesson plans to meet needs of diverse student groups.
  • Applied innovative teaching methods that increased student participation in lessons.

Education

Bachelor of Arts - Psychology

Montclair State University
Montclair, NJ
05-2028

Skills

  • Customer service
  • Team collaboration
  • Lesson planning
  • Effective communication
  • Conflict resolution
  • Retail store operations
  • Product recommendations

Languages

English
Native/ Bilingual
Spanish
Professional

Timeline

Sales Associate

Lids Locker Room
05.2025 - Current

Front End Associate

Dicks Sporing Goods
07.2024 - 08.2025

Summer Camp Counselor

William Paterson University
06.2023 - 08.2023

Crew Member

Burger King
09.2022 - 09.2024

Bachelor of Arts - Psychology

Montclair State University
Charlize Fernandez