Charlize Hall
Madison
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
7
7
years of professional experience
Work History
Cashier
Gordon Dining and Event Center
2025.02 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries, providing exceptional service and support.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items.
Front Desk Receptionist
Housing and Residence Life
2025.01 - Current
- Coordinated communication between residents and housing staff to address inquiries and resolve issues.
- Trained new front desk personnel on policies, procedures, and customer service best practices.
- Developed informational resources for residents, improving accessibility to housing services and support.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Culinary Assistant
Gordon Dining Hall
2023.08 - 2025.02
- Developed excellent customer service skills by quickly responding to customer inquiries and requests.
- Inspected workstations for compliance with health code standards prior to opening shifts.
- Prepared large batches of food items following standardized recipes.
Student Activist
After School Matters
2019.05 - 2023.07
- Engaged in coalition-building activities with other organizations working on similar issues.
- Organized public events, such as rallies and forums, to promote social change initiatives.
- Served as a spokesperson for various causes through interviews with the media.
- Met with Mayor Brandon Johnson of Chicago to advocate for Clean water in the Chicago River.
Education
Bachelor of Arts And Science - Clinical Psychology
University of Wisconsin-Madison
Madison, WI, US05.2027
Skills
- Customer service
- Customer assistance
- Patience and empathy
- Work ethic and integrity
- Time management skills
- Team collaboration
- Customer service excellence
Timeline
Cashier
Gordon Dining and Event Center
2025.02 - Current
Front Desk Receptionist
Housing and Residence Life
2025.01 - Current
Culinary Assistant
Gordon Dining Hall
2023.08 - 2025.02
Student Activist
After School Matters
2019.05 - 2023.07
Bachelor of Arts And Science - Clinical Psychology
University of Wisconsin-Madison