Charlotte Anderson
Troy
Summary
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
7
7
years of professional experience
Work History
Sales Associate
Staples
08.2025 - Current
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
Front Desk/Hostess
Paddle And Par
02.2025 - 07.2025
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Used quick response and dynamic service skills to build relationships with patrons and improve customer retention rate.
- Operated phone systems and scheduling systems to ensure timely and efficient daily activities within appropriate facilities.
- Developed and maintained positive relationships with guests for satisfaction.
- Learned and adapted quickly to new technology and software applications.
- Gained extensive knowledge in data entry, analysis and reporting.
Insider/Pizza Maker
Jet's Pizza
01.2025 - 02.2025
- Responded to a large number of calls related to product and service inquiries (e.g., operating hours, current promotions, seasonal items)
- Engaged with customers in a friendly, courteous, and professional manner
Cake Froster
Nothing Bundt Cakes
11.2023 - 01.2024
- Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the bakery and equipment
Custodian
GFS Building Maintenance, Inc.
03.2022 - 10.2023
- Communicated with customers daily, provided friendly and courteous service, and answered questions
- Maintained a clean and safe work environment
Cashier/Sales Associate
Walmart
08.2018 - 11.2018
- Established personal connections with customers, exceeding customer service expectations
- Developed a reputation for prompt, efficient service with a high level of accuracy
Education
Diploma -
Island Coast High School
Cape Coral, Florida05.2017
Skills
- Customer service
- Computer literacy
- Front desk management
- Food service
- Time management
- Microsoft office
- Guest relations
- Problem-solving
- Phone Etiquette
- Multitasking
- Word processing
- Professional demeanor
Timeline
Sales Associate
Staples
08.2025 - Current
Front Desk/Hostess
Paddle And Par
02.2025 - 07.2025
Insider/Pizza Maker
Jet's Pizza
01.2025 - 02.2025
Cake Froster
Nothing Bundt Cakes
11.2023 - 01.2024
Custodian
GFS Building Maintenance, Inc.
03.2022 - 10.2023
Cashier/Sales Associate
Walmart
08.2018 - 11.2018
Diploma -
Island Coast High School
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