Charlotte Ashley
Tallahassee
Summary
Results-driven General Manager with a strong focus on managing daily operations and building loyal customer relationships. Skilled in conflict resolution and compliance management, contributing to a safe and efficient work environment.
Overview
4
4
years of professional experience
Work History
General Manager
Canopy Road Cafe
Tallahassee
11.2021 - Current
- Coordinated staff scheduling to ensure optimal coverage for operational needs.
- Ensured compliance with health and safety regulations to maintain a safe working environment.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Built and maintained loyal, long-term customer relationships.
- Executed opening, closing, and shift change functions to uphold daily operational standards.
Education
Associate of Arts - Political Science
Tallahassee Community College
Tallahassee, FL05-2022
Skills
- Quality management
- Performance improvement
- Customer retention
- Customer service
- Relationship management
- Client relations
- Conflict resolution
- Eager learner
Timeline
General Manager
Canopy Road Cafe
11.2021 - Current
Associate of Arts - Political Science
Tallahassee Community College