Charlotte Deane
Brookfield
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Assistant
Schweiger Dermatology Group
Milford
08.2022 - Current
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Educated patients about medications, procedures and physician's instructions.
- Handled general office duties to support administrative staff during peak hours.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Provided assistance to medical staff in performing minor surgical procedures.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
- Collected samples from patients for laboratory testing purposes.
- Maintained updated knowledge through continuing education and advanced training.
- Enrolled patient in IPLEDGE for Accutane.
Medical Coordinator
Schweiger Dermatology Group
Milford
08.2022 - Current
- Greeted and checked in patients, updating patient information in computer system.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
- Took messages from patients and promptly relayed to appropriate staff.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Checked patients in and out for appointments and collected co-payments.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Visit prep for upcoming appointments for the following day.
- Maintained and utilized the text messaging platform, KLARA, to communicate with patients.
Assistant to the Director of Finance
Connecticut Dermatology Group
Norwalk
04.2021 - 08.2022
- Assisted Director of Finance with money bags
- Depositing checks into Nextech.
- Ensure daily deposits are correctly input into the system.
- File all invoices.
- Reorganized filing cabinets.
Education
Association of Certified Dermatology Techs
Online03-2025
High School Diploma -
Brookfield High School
Brookfield06-2023
Skills
- Medical terminology
- Medical procedures
- Patient care
- HIPAA compliance
- Team collaboration
- Attention to detail
- Medical office assistant
- Office support
- Professional bedside manner
Certification
- Certified Dermatology Technician (CDT)- 3.25.25
Accomplishments
- Ask Nicely Award-Medical assistant who received the most positive feedback from patients.
Timeline
Medical Assistant
Schweiger Dermatology Group
08.2022 - Current
Medical Coordinator
Schweiger Dermatology Group
08.2022 - Current
Assistant to the Director of Finance
Connecticut Dermatology Group
04.2021 - 08.2022
Association of Certified Dermatology Techs
High School Diploma -
Brookfield High School