Charlotte Hahn
Russellville,Arkansas
Summary
Dynamic server known for exceptional customer service and effective cash handling. Contributed to improved team efficiency and guest experiences through strong collaboration and attention to detail in high-pressure situations.
Overview
2
2
years of professional experience
Work History
Server
Olive Garden
Russellville AR
11.2025 - Current
- Delivered exceptional customer service to enhance guest dining experiences.
- Managed food and beverage orders efficiently during peak hours.
- Collaborated with kitchen staff to ensure timely meal preparation and delivery.
- Maintained cleanliness and organization of dining areas throughout shifts.
- Assisted in training new servers on restaurant procedures and menu offerings.
- Updated knowledge of menu items and specials to provide informed recommendations.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Student Office Assistant
Arkansas Tech University
Russellville, AR
08.2025 - Current
- Assisted in daily office operations, enhancing efficiency and workflow.
- Coordinated scheduling for meetings and events, ensuring timely communication.
- Managed student inquiries, providing accurate information and support.
- Maintained office supplies inventory, optimizing resource allocation.
- Contributed to a welcoming office environment by greeting visitors, answering phone calls, and providing accurate information.
- Restocked communal fridge, maintained break room and took out trash.
Sandwich Artist
Subway
Russellville, AR
02.2025 - 11.2025
- Prepared sandwiches according to customer preferences and standardized recipes.
- Maintained cleanliness of work area, ensuring compliance with health and safety regulations.
- Assisted in training new staff on sandwich preparation techniques and customer service standards.
- Managed inventory levels, restocking supplies to ensure availability during peak hours.
- Prepared and served hot and cold sandwiches based on customer preferences.
Room Service Attendant/Server Assistant
The Inn at Willow Grove
Orange, VA
05.2025 - 08.2025
- Delivered exceptional room service experiences by efficiently managing guest orders and requests.
- Maintained cleanliness and organization of service areas, ensuring readiness for guest interactions.
- Collaborated with kitchen staff to streamline order preparation and enhance service efficiency.
- Trained new team members on standard operating procedures and best practices in room service delivery.
- Contributed towards a welcoming atmosphere by providing a warm smile and personalized greeting upon each interaction with guests.
Teller
Atlantic Union Bank
Charlottesville, VA
01.2024 - 08.2024
- Processed customer transactions accurately and efficiently, ensuring high levels of satisfaction.
- Assisted customers with account inquiries, providing timely information and solutions.
- Maintained cash drawer accuracy through diligent balancing procedures at day's end.
- Collaborated with team members to streamline service delivery, enhancing operational efficiency.
- Educated customers on bank products and services, promoting increased engagement and usage.
- Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
Education
Bachelor of Science - Emergency Management And Homeland Security
Arkansas Tech University
Russellville AR12-2026
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Food running
- Team collaboration
- Inventory management
- Item promotion
Timeline
Server
Olive Garden
11.2025 - Current
Student Office Assistant
Arkansas Tech University
08.2025 - Current
Room Service Attendant/Server Assistant
The Inn at Willow Grove
05.2025 - 08.2025
Sandwich Artist
Subway
02.2025 - 11.2025
Teller
Atlantic Union Bank
01.2024 - 08.2024
Bachelor of Science - Emergency Management And Homeland Security
Arkansas Tech University