Charlotte McGlynn
Bordentown,NJ
Summary
Cheerful Hostess experienced in greeting, seating, and guiding guests in busy restaurant environments. Delivered exceptional guest experiences by managing dining reservations and effectively addressing requests and complaints. Committed to maintaining productivity and calm while balancing diverse business requirements.
Overview
1
1
year of professional experience
Work History
Restaurant Hostess
Outback Steakhouse
Hamilton, NJ
10.2025 - Current
- Greeted guests warmly upon arrival at the restaurant.
- Managed reservations and seating to optimize guest flow.
- Assisted in maintaining a clean and welcoming dining area.
- Provided menus and explained daily specials to customers.
- Collaborated with servers to ensure timely guest service.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Greeted customers and escorted them to their tables.
- Managed reservations, waitlists, and special requests for large parties.
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
- Restocked condiments, silverware, napkins, tablecloths. as needed.
- Completed daily side work tasks assigned by management such as rolling silverware or folding napkins.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Education
Bordentown Regional High School
Bordentown, NJ07-2026
Skills
- Customer service
- Team collaboration
- Time management
- Reservation management
- Attention to detail
- Problem solving
- Table management
- Floor plan organization
- Server support
- Handling complaints
- Waitlist management
- Cleanliness and hygiene
- Table bussing
Timeline
Restaurant Hostess
Outback Steakhouse
10.2025 - Current
Bordentown Regional High School