Summary
Overview
Work History
Education
Skills
Timeline
Generic

Charlotte Pinney

Rutland,Vermont

Summary

Dynamic Office Coordinator and Manager with proven expertise in office administration and customer service excellence, honed at The Pines Nursing and Rehab. Skilled in project coordination and correspondence management, I excel in streamlining operations and enhancing team performance. Demonstrated ability to foster relationships and efficiently manage resources, ensuring top-notch administrative support and operational efficiency.

I have won Office Coordinator of the year throughout the state of Vermont for 2024.

Overview

8
8
years of professional experience

Work History

Office Coordinator

The Pines Nursing and Rehab
09.2018 - Current
  • Interacted with families, doctors offices, residents by phone, email, or in-person to provide information.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Confirm and schedule buses for our patients and residents
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Worked collaboratively with office staff to maintain smooth operations and team readiness for unexpected demands.
  • Organized team workload and prioritized tasks to streamline office functions in deadline-driven environment.
  • Efficiently supervised filing, sorting and handling incoming and outgoing mail.
  • Greeted visitors with professionalism and enthusiasm to provide support and direct guests to appropriate department.

Manager

Spring Tan Salon
10.2016 - 08.2018
  • Accomplished multiple tasks within established timeframes.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Cross-trained existing employees to maximize team agility and performance.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.

Education

Certification -

Norvell University
04.2017

High School Diploma -

Rutland Senior High School
Rutland, VT
06.1987

Skills

  • Report reconciliation
  • Contract coordination
  • Project Coordination
  • Correspondence Management
  • Office Administration
  • Business Administration
  • Scheduling
  • Inventory Coordination
  • Mail handling
  • Administrative Support
  • Customer Service

Timeline

Office Coordinator

The Pines Nursing and Rehab
09.2018 - Current

Manager

Spring Tan Salon
10.2016 - 08.2018

Certification -

Norvell University

High School Diploma -

Rutland Senior High School

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Charlotte Pinney