Charlotte Rose
Minneapolis,MN
Summary
Dynamic and goal-oriented professional with a proven track record at DSW, excelling in customer service and relationship building. Recognized for enhancing customer engagement and driving sales through effective teamwork and problem-solving skills. Reliable and punctual, with a strong commitment to safety and compliance from experience as a Fire Suppression Technician.
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
5
5
years of professional experience
Work History
Sales Associate
DSW
09.2024 - Current
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained knowledge of current promotions and sales to drive customer engagement.
- Processed transactions accurately and efficiently using point-of-sale systems.
- Collaborated with team members to achieve sales goals and improve store performance.
- Organized merchandise displays to optimize product visibility and attract customers.
- Trained new staff on sales techniques and customer service best practices.
- Built relationships with customers to encourage repeat business.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
Forklift Operator
Masterson Personnel
08.2023 - 05.2024
- Operated forklifts safely to transport materials within warehouse, ensuring efficient workflow.
- Conducted regular inspections on equipment to maintain safety and compliance standards.
- Loaded and unloaded goods efficiently, minimizing delays in shipping processes.
- Assisted in inventory management by accurately tracking stock levels using warehouse management system.
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Fire Suppression Technician
Brothers Fire and Security
08.2020 - 07.2023
- Operated fire suppression systems to ensure optimal performance during emergency situations.
- Conducted routine inspections and maintenance of fire safety equipment for compliance with safety regulations.
- Assisted in training new technicians on standard operating procedures and emergency response protocols.
- Collaborated with team members to identify hazards and implement preventive measures in high-risk areas.
- Maintained accurate logs of service activities, inspections, and repairs performed on fire suppression systems.
Education
High School Diploma -
Buffalo Lake Hector
Hector, MNSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Exceptional customer service
- Relationship building
Timeline
Sales Associate
DSW
09.2024 - Current
Forklift Operator
Masterson Personnel
08.2023 - 05.2024
Fire Suppression Technician
Brothers Fire and Security
08.2020 - 07.2023
High School Diploma -
Buffalo Lake Hector
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