Charlotte Troutman
R Troutman Carpentry LLC
Dillsburg,Pennsylvania
26
years of professional experience
Dynamic professional with extensive experience in administrative support, office management, and daily activity coordination. Proven ability to leverage strong organizational and multitasking skills to optimize office efficiency and productivity. Proficient in various office software and communication tools, ensuring seamless operations and effective collaboration across teams. Committed to fostering a positive work environment while delivering exceptional support to enhance overall organizational performance.
Work History
Administrative Assistant
3 Years 9 Months- Managed scheduling and coordination of church events, ensuring effective communication among staff and volunteers.
- Organized and maintained church records, enhancing accessibility and accuracy of information for parishioners.
- Assisted in development of newsletters and bulletins, improving community engagement through timely communications.
- Supported financial operations by processing donations and managing accounts payable, maintaining accurate financial records.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Bookkeeper
4 Years 1 Month- Managed bank deposits, and vendor payments
- Reconciled bank and credit card accounts monthly
- Handled monthly payroll services for 3 employees
- Recorded receipts and deposits in QuickBooks
- Processed 1099s, quarterly tax payments, and monthly employee withholding payments as well as Certificates of Insurance for subcontractors
Administrative Assistant to Financial Advisor
8 Months- Handled scheduling client meetings with advisor
- Drafted recap letters to clients
- Updated daily financial reports for advisor
Teller/ Customer Service Representative
1 Year 8 Months- Set up and activated customer accounts
- Consulted with customers to resolve service and billing issues
- Answered inbound calls, chats and emails to facilitate customer service
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions
Education
High School Diploma
Skills
Customer Relations
Word Processing
Accounts Receivable
Bank Statement Reconciliation
Bill Payment and Recordkeeping
QuickBooks
Payroll Preparation and Processing
Microsoft Office
Financial Recordkeeping
Mail handling
Multi-line phone systems
Bookkeeping
Office equipment maintenance
Accomplishments
Over 20 years of homeschooling my four children.
Timeline
Administrative Assistant
Calvary Evangelical Lutheran Church
09.2022 - CurrentRead More
Bookkeeper
R Troutman Carpentry LLC
05.2022 - CurrentRead More
Administrative Assistant to Financial Advisor
American Express Financial Advisors Inc.
09.2001 - 05.2002Read More
Teller/ Customer Service Representative
Commerce Bank
01.2000 - 09.2001Read More
Faith Tabernacle School
High School Diploma
Read More