CharlotteRyan Deininger
Boca Raton,FL
Summary
Adept at navigating high-pressure environments, I enhanced guest satisfaction and streamlined operations at River Grille On The Tomoka. My expertise in customer service and event planning, coupled with a knack for multitasking and team collaboration, significantly improved service delivery, achieving a notable increase in repeat patronage.
Overview
3
3
years of professional experience
Work History
Host
River Grille On The Tomoka
06.2021 - 08.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Monitored seating area and checked restrooms regularly to keep spotless.
Busser/Food Runner
River Grille On The Tomoka
06.2021 - 08.2024
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
Education
Bachelor of Science - Health Sciences
Florida Atlantic University
Boca Raton, FL06.2028
High School Diploma -
Seabreeze High School
Daytona Beach, FL06.2024
Skills
- Customer Service
- Team Collaboration
- Multitasking proficiency
- Effective Time Management
- Professional Appearance
- Guest Relations
Timeline
Host
River Grille On The Tomoka
06.2021 - 08.2024
Busser/Food Runner
River Grille On The Tomoka
06.2021 - 08.2024
Bachelor of Science - Health Sciences
Florida Atlantic University
High School Diploma -
Seabreeze High School
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