Charly Shinstine
Encinitas,CA
Overview
7
7
years of professional experience
Work History
Front Desk/ Night Auditor
Brisa Pacific Hotel
Encinitas, CA
07.2026 - Current
- Managed front desk operations, ensuring seamless guest check-in and check-out processes.
- Conducted nightly audits of financial transactions to ensure accuracy and compliance with hotel policies.
- Resolved guest inquiries and concerns promptly, enhancing overall customer satisfaction and experience.
- Coordinated with housekeeping and maintenance teams to uphold high standards of hotel cleanliness and functionality.
Front Desk Assistant
Del Mar View Dental Care
Del Mar, California
05.2019 - 05.2022
- Welcomed patients to create a friendly atmosphere at the dental practice.
- Coordinated appointment scheduling to enhance front desk workflow.
- Answered phone inquiries in a professional manner and directed calls to the appropriate staff members.
Server and Bartender
Cinepolis Luxury Cinema and Eatery
Encinitas, CA
04.2023 - 09.2026
- Greeted and assisted customers with friendly demeanor, addressing inquiries and resolving concerns to enhance customer satisfaction.
- Delivered prompt, accurate service while supporting team members, ensuring smooth operation during peak hours.
- Executed opening and closing procedures for bar operations.
- Managed cash and credit transactions, utilizing POS, tasked with cash-out end-of-day routines.
Server
Swami's Cafe
Encinitas, California
03.2025 - 01.2026
- Provided excellent customer service in a fast-paced dining environment.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Resolved customer complaints promptly to enhance dining experience.
- Collaborated with kitchen staff to coordinate orders and special requests.
- Operated POS terminals to input orders, split bills, and calculate totals.
Associate Lvl 4
In-N-Out
Encinitas, CA
05.2021 - 12.2022
- Trained onboarding associates on all tasks, ensuring smooth order management during high-traffic mealtimes.
- Welcomed customers to the establishment, helping them with questions and resolving any issues effectively.
- Maintained clean and sanitary food-prep and dining environment, overseeing inventory management in back rooms.
Education
Master of Fine Arts - Creative & Professional Writing
Manhattanville University
Purchase, NY5 2024
Bachelor of Arts - English Language And Literature
Manhattanville University
White Plains, NY5 2023
Bachelor of Arts - English - Creative And Professional Writing
Manhattanville University
Purchase, NY5 2023
REFERENCES
- Danielle Laberto (949)-326-8507 Cinepolis Manager
- Chantal Watanabe (760)-815-2861 Swami's Manager
- Ginene Charlton (760)-994-7959 Del Mar View Dental Patient Care Coordinator
Timeline
Front Desk/ Night Auditor
Brisa Pacific Hotel
07.2026 - Current
Server
Swami's Cafe
03.2025 - 01.2026
Server and Bartender
Cinepolis Luxury Cinema and Eatery
04.2023 - 09.2026
Associate Lvl 4
In-N-Out
05.2021 - 12.2022
Front Desk Assistant
Del Mar View Dental Care
05.2019 - 05.2022
Bachelor of Arts - English - Creative And Professional Writing
Manhattanville University
Bachelor of Arts - English Language And Literature
Manhattanville University
Master of Fine Arts - Creative & Professional Writing
Manhattanville University