Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Charma E. Phanor

Mattapan,MA

Summary

Versatile and dependable professional with experience in healthcare, medical billing, inventory operations, and student safety. Certified Nursing Assistant with phlebotomy training and strong skills in patient care, customer service, communication, and organization. Detail-oriented, adaptable, and committed to providing safe, accurate, and high-quality service.

Overview

3
3
Languages
1
1
Certification
6
6
years of post-secondary education
3
3
years of professional experience

Work History

Nursing Assistant

Metropolitan Home Health Services, Inc.
Arlington, Massachusetts
06.2026 - Current
  • Assisted clients with daily living activities, personal hygiene, mobility, and meal preparation.
  • Observed clients’ conditions and promptly reported changes or concerns to the care team.

Delivery Station Associate

Amazon
Canton, Massachusetts
03.2026 - Current

• Sorted and scanned packages accurately in a fast-paced delivery station.
• Organized and staged packages for delivery routes while following safety procedures.

Nursing Assistant

CareOne at Newton
Newton, Massachusetts
10.2025 - Current

• Provided hands-on care with bathing, dressing, toileting, feeding, repositioning, and mobility.
• Monitored vital signs, documented changes, and promptly reported concerns to nursing staff.

Bus Monitor

Boston Public Schools
Roxbury, Massachusetts
11.2024 - 06.2026
  • Supervised student behavior during bus rides to ensure safety and compliance.
  • Assisted students with special needs, providing support and guidance as required.

Medical Billing Intern

Hôpital Adventiste d’Haiti
Port-au-Prince, Haiti
06.2023 - 12.2023

• Processed medical claims and reviewed patient billing records for accuracy.
• Verified insurance information and assisted with resolving billing discrepancies.

Education

Certificate Of Completion – Phlebotomy Technician - Phlebotomy Technician Training

Dr Clinical Resources
Boston, MA
06.2026 - 08.2026

Certified Nursing Assistant (CNA) - Nursing Assistant, HHA And PCA Training

Immigrant Family Services Institute (IFSI)
Mattapan, MA
08.2024 - 11.2024

BBA - Accounting And Management

College Adventist Of Haïti Diquini
Carrefour, Haïti
09.2018 - 12.2023

Skills

Patient care and vital signs
Venipuncture and specimen collection
Infection control and safety
Medical billing and QuickBooks
Inventory management
Microsoft Office and data entry
Customer service and teamwork

Languages

Haitian Creole
Native/ Bilingual
French
Native/ Bilingual
English
Professional

Certification

• Certified Nursing Assistant (CNA) License — Massachusetts Nurse Aide Registry, June 2025
• Home Health Aide (HHA) and Personal Care Assistant (PCA) Certificates — Immigrant Family Services Institute, December 2024
• Phlebotomy Technician Certificate of Completion — Dr Clinical Resources, August 2026

Timeline

Nursing Assistant

Metropolitan Home Health Services, Inc.
06.2026 - Current

Certificate Of Completion – Phlebotomy Technician - Phlebotomy Technician Training

Dr Clinical Resources
06.2026 - 08.2026

Delivery Station Associate

Amazon
03.2026 - Current

Nursing Assistant

CareOne at Newton
10.2025 - Current

Bus Monitor

Boston Public Schools
11.2024 - 06.2026

Certified Nursing Assistant (CNA) - Nursing Assistant, HHA And PCA Training

Immigrant Family Services Institute (IFSI)
08.2024 - 11.2024

Medical Billing Intern

Hôpital Adventiste d’Haiti
06.2023 - 12.2023

BBA - Accounting And Management

College Adventist Of Haïti Diquini
09.2018 - 12.2023
Charma E. Phanor