
Versatile and dependable professional with experience in healthcare, medical billing, inventory operations, and student safety. Certified Nursing Assistant with phlebotomy training and strong skills in patient care, customer service, communication, and organization. Detail-oriented, adaptable, and committed to providing safe, accurate, and high-quality service.
• Sorted and scanned packages accurately in a fast-paced delivery station.
• Organized and staged packages for delivery routes while following safety procedures.
• Provided hands-on care with bathing, dressing, toileting, feeding, repositioning, and mobility.
• Monitored vital signs, documented changes, and promptly reported concerns to nursing staff.
• Processed medical claims and reviewed patient billing records for accuracy.
• Verified insurance information and assisted with resolving billing discrepancies.
Patient care and vital signs
Venipuncture and specimen collection
Infection control and safety
Medical billing and QuickBooks
Inventory management
Microsoft Office and data entry
Customer service and teamwork
• Certified Nursing Assistant (CNA) License — Massachusetts Nurse Aide Registry, June 2025
• Home Health Aide (HHA) and Personal Care Assistant (PCA) Certificates — Immigrant Family Services Institute, December 2024
• Phlebotomy Technician Certificate of Completion — Dr Clinical Resources, August 2026