Charmaine Zerger
Moundridge
Summary
Dynamic and dedicated professional with a strong work ethic and integrity, experienced as a Cashier at Moundridge Food Market. Proven ability to enhance customer relations through exceptional service and effective problem resolution. Skilled in transaction processing and maintaining accurate records, fostering a welcoming environment that encourages repeat business.
Overview
9
9
years of professional experience
Work History
Cashier
Moundridge Food Market
Moundridge, KS
01.2026 - Current
- Operated cash register, processing transactions efficiently and accurately.
- Assisted customers by answering inquiries and providing product information.
- Maintained cleanliness of checkout area, ensuring a welcoming environment for shoppers.
- Processed UPS drop-off and assisted in pick-up with UPS personnel.
- Monitored stock needs and replenished stock as needed.
- Recieved customer orders via phone and filled orders promptly.
Transit Bus Driver
City of Moundridge
Moundridge, KS
06.2024 - 12.2024
- Operated transit buses safely within designated routes and schedules.
- Assisted passengers with boarding, disembarking, and providing information on services.
- Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
- Maintained accurate records of daily operations, including passenger counts and service delays.
- Managed payments recieved.
- Maintained records for county and state audit.
Cashier
Moundridge Food Market
Moundridge, KS
03.2018 - 09.2023
- Handled cash and credit transactions, ensuring secure payment processing procedures.
- Learned store policies and safety procedures to contribute to operational effectiveness.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
M.D. - Christian Theology
Anderson Theological Seminary
Camilla, GA05-2022
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Accomplishments
Previous to listed jobs, I worked as an RN for greater than 35 years often in program development, staff training, and supervisory roles, achieving multiple commendations and awards.
I hold three degrees subsequent to a Masters of Biblical Theology, all pertaining to areas working with people.
Timeline
Cashier
Moundridge Food Market
01.2026 - Current
Transit Bus Driver
City of Moundridge
06.2024 - 12.2024
Cashier
Moundridge Food Market
03.2018 - 09.2023
M.D. - Christian Theology
Anderson Theological Seminary