Charneice Ford
St. Petersburg,FL
Summary
Trustworthy and dedicated employee with 4 years of experience serving customers. Talented at correctly following directions and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.
Overview
6
6
years of professional experience
Work History
Cashier
McDonald's
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Assistant Manager
Jimmy Johns Gourmet Subs
05.2021 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
In Shop
Salems Gyros And More
01.2020 - 04.2020
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
- Assisted co-workers during busy periods by taking over tasks on an as-needed basis, exemplifying adaptability and teamwork.
- Participated in promotional events to increase brand awareness and drive sales growth.
- Operated and maintained equipment safely, minimizing downtime due to malfunctions or breakdowns.
Lawn Care Worker
Personal Business
05.2018 - 08.2018
- Operated power equipment including mowers, trimmers, blowers safely while adhering to company guidelines for use procedures.
- Maintained grounds by trimming, weeding, and general clean-up.
- Adapted quickly to changing weather conditions ensuring completion of jobs despite unforeseen challenges.
- Achieved customer satisfaction by providing timely and efficient lawn care services.
Education
High School Diploma -
Lakewood Highschool
Saint Petersburg, FL06.2021
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cleaning and sanitizing
- Time management skills
- Reliability and punctuality
- Customer Relations
- Professionalism and Courtesy
- Conflict Resolution
- Issue Resolution
Timeline
Assistant Manager
Jimmy Johns Gourmet Subs
05.2021 - Current
In Shop
Salems Gyros And More
01.2020 - 04.2020
Lawn Care Worker
Personal Business
05.2018 - 08.2018
Cashier
McDonald's
High School Diploma -
Lakewood Highschool
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