Charnelle Carter
Houston,TX
Summary
Dedicated and compassionate Registered Nurse (RN) with expertise in providing comprehensive case management to TRICARE beneficiaries enrolled in the Extended Care Health Option (ECHO). Skilled in managing complex cases for patients with intellectual and physical disabilities, ensuring access to essential services and resources. Proficient in utilizing clinical knowledge to advocate for patients, navigate healthcare systems, and manage resources efficiently. Passionate about improving the lives of service members’ families by delivering personalized, compassionate, and effective care that enhances quality of life.
Overview
4
4
years of professional experience
Work History
Registered Nurse Case Manager, Hospice
Good Shepherd Hospice
04.2024 - Current
- Served as a liaison between patients, families, and healthcare providers to ensure seamless communication and continuity of care.
- Educated families on the hospice process, enabling informed decision-making during a difficult time.
- Managed 12 plus caseloads efficiently, ensuring timely assessment and intervention for optimal end-of-life care.
- Taught family members and caregivers various ways to manage patients' pain, how to check for vital signs and proper methods for dressing changes.
- Established hospice care services for elderly and disabled patients.
- Collaborated with physicians to develop comprehensive pain management strategies for patients in their final days.
- Enhanced patient care by developing personalized hospice plans and coordinating interdisciplinary team efforts.
- Recognized and understood specific stages of dying process, providing comfort-based care during vulnerable times.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
Registered Nurse Case Manager, Hospice
Three Oaks Hospice
10.2023 - 04.2024
- Maintained compliance with federal and state regulations pertaining to end-of-life care standards through ongoing education and policy implementation.
- Advocated for patients'' wishes regarding treatment options, preserving dignity in their final days.
- Promoted interdisciplinary collaboration by organizing regular team meetings focused on individual patient needs.
- Established and maintained successful relationships with patients, families and physicians by utilizing exemplary communication and active listening skills.
- Managed 12 plus caseloads efficiently, ensuring timely assessment and intervention for optimal end-of-life care.
Licensed Practical Nurse
Arkansas State Hospital
05.2022 - 10.2023
- Improved patient outcomes by administering medications and injections, monitoring vital signs, and documenting relevant information.
- Managed time-sensitive tasks effectively under pressure while maintaining composure during critical situations or emergencies.
- Maintained a safe and therapeutic environment for patients through effective risk assessment and crisis intervention strategies.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Monitored patient reactions to medications and treatments, quickly addressing adverse reactions.
Licensed Practical Nurse
Valley Ranch Nurse & Rehab Center
06.2020 - 05.2022
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Demonstrated excellent technical skills in wound dressing changes, IV therapy administration, catheter insertion, and other routine nursing procedures.
- Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
- Conducted regular patient assessments to identify changes in health status, enabling timely interventions.
- Implemented infection control protocols, significantly reducing incidence of hospital-acquired infections.
Education
Bachelor of Science -
Capella University
Minneapolis, MN12-2024
Associate Degree in Nursing -
Baptist Health College
Little Rock, AR12-2021
Licensed Practical Nurse -
Baptist Health College
Little Rock, AR06-2020
Skills
- Critical Thinking
- Empathetic Customer Service
- Time Management Abilities
- Compassionate Communication
- Team Building
- Computer Literacy
- Case Management
- Utilization Management
- HIPAA Privacy and Security Regulations
- Managed Care Concepts
- Behavioral Health Practices and Principles
Timeline
Registered Nurse Case Manager, Hospice
Good Shepherd Hospice
04.2024 - Current
Registered Nurse Case Manager, Hospice
Three Oaks Hospice
10.2023 - 04.2024
Licensed Practical Nurse
Arkansas State Hospital
05.2022 - 10.2023
Licensed Practical Nurse
Valley Ranch Nurse & Rehab Center
06.2020 - 05.2022
Bachelor of Science -
Capella University
Associate Degree in Nursing -
Baptist Health College
Licensed Practical Nurse -
Baptist Health College
Similar Profiles
Brittany LeeBrittany Lee
Certified Nursing Assistant at Good Shepherd HospiceCertified Nursing Assistant at Good Shepherd Hospice
Lola RubioLola Rubio
RN Care Manager/ Triage (on-Call) at Good Shepherd HospiceRN Care Manager/ Triage (on-Call) at Good Shepherd Hospice
Randi KelemeteRandi Kelemete
RN Case Manager at Good Shepherd HospiceRN Case Manager at Good Shepherd Hospice