CRM
Charone Shivers
Sales Professional
New Bern,NC
Summary
- Resourceful Account Manager with excellent client oversight, issue resolution and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
1
1
Certificate
Work History
Account Manager
Dow Jones
Princeton, NJ
03.2022 - 01.2023
- Delivered engaging and polished presentations to build connections with potential customers and distinguish business from competitors.
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Reviewed and mitigated discrepancies to increase sales, reduce costs and streamline processes.
- Introduced new processes to improve data analysis.
Account Manager
Lifetime Athletic Club
Berkeley Heights, NJ
06.2015 - 01.2021
- Liaised with external customers and internal departments to provide and gather information enabling customer requirements to be met.
- Developed innovative and creative sales pitches to expand prospect understanding of company.
- Devised strategies to perform at required goal level and achieve monthly quota.
- Educated clients on new products or services to increase customer engagement with brand.
- Made over 200 outbound calls daily and exceeded my quota for 14 consecutive months.
Paralegal Specialist
US Army
03.2009 - 03.2013
- Maintained law and administrative library, as well as department files and records.
- Prepared and filed non-judicial punishment and other legal documents for military justice system.
- Assisted counsel in preparing answers, providing documentation and information for discovery request.
- Prepared legal briefs, motions and pleadings.
Education
Bachelor of Arts - Emergency Management
Metropolitan College of New York
New York, NY 09.2014 - 06.2016
Skills
Researched sales leads
undefinedSoftware
Certification
Communicating with Empathy
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Judge a man by his questions rather than his answers.
Voltaire
Timeline
Account Manager
Dow Jones
03.2022 - 01.2023
Communicating with Empathy
02-2022
Account Manager
Lifetime Athletic Club
06.2015 - 01.2021
Bachelor of Arts - Emergency Management
Metropolitan College of New York
09.2014 - 06.2016
Paralegal Specialist
US Army
03.2009 - 03.2013
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