Summary
Overview
Work History
Education
Skills
Software
Certification
Work Availability
Quote
Timeline
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Charone  Shivers

Charone Shivers

Sales Professional
New Bern,NC

Summary

  • Resourceful Account Manager with excellent client oversight, issue resolution and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.

Overview

10
10
years of professional experience
4
4
years of post-secondary education
1
1
Certificate

Work History

Account Manager

Dow Jones
Princeton, NJ
03.2022 - 01.2023
  • Delivered engaging and polished presentations to build connections with potential customers and distinguish business from competitors.
  • Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
  • Reviewed and mitigated discrepancies to increase sales, reduce costs and streamline processes.
  • Introduced new processes to improve data analysis.

Account Manager

Lifetime Athletic Club
Berkeley Heights, NJ
06.2015 - 01.2021
  • Liaised with external customers and internal departments to provide and gather information enabling customer requirements to be met.
  • Developed innovative and creative sales pitches to expand prospect understanding of company.
  • Devised strategies to perform at required goal level and achieve monthly quota.
  • Educated clients on new products or services to increase customer engagement with brand.
  • Made over 200 outbound calls daily and exceeded my quota for 14 consecutive months.

Paralegal Specialist

US Army
03.2009 - 03.2013
  • Maintained law and administrative library, as well as department files and records.
  • Prepared and filed non-judicial punishment and other legal documents for military justice system.
  • Assisted counsel in preparing answers, providing documentation and information for discovery request.
  • Prepared legal briefs, motions and pleadings.

Education

Bachelor of Arts - Emergency Management

Metropolitan College of New York
New York, NY
09.2014 - 06.2016

Skills

Researched sales leads

Product and service sales

Goals and performance

CRM

New account creation

Prioritizing workflows

Customer rapport

Upselling

Converting leads

Software

CRM

Certification

Communicating with Empathy

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Judge a man by his questions rather than his answers.
Voltaire

Timeline

Account Manager

Dow Jones
03.2022 - 01.2023

Communicating with Empathy

02-2022

Account Manager

Lifetime Athletic Club
06.2015 - 01.2021

Bachelor of Arts - Emergency Management

Metropolitan College of New York
09.2014 - 06.2016

Paralegal Specialist

US Army
03.2009 - 03.2013
Charone ShiversSales Professional