Charysse James
Hospitality
Munster,IN
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
Work History
Front Desk Receptionist
Homewood Suites by Hilton
03.2021 - Current
- Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately
- Answering screening and forwarding incoming phone calls
- Documents and communicates actions, irregularities, and continuing needs to maintain continuity among work teams.
Customer Service Representative
Buffalo Wild Wings
01.2019 - 02.2021
- Collects payment and makes correct change or processes credit card transactions
- Answer the telephone and responds to inquiries with enthusiasm
- Thanks guests as they leave and solicit feedback about the quality of service
- Sets-up, maintains and operates the front counter.
Seasonal Retail Associate
Victoria’s Secret
08.2018 - 01.2019
- Maintaining knowledge of current promotions, policies regarding payment and exchanges, and security practices
- Describing merchandise and explaining operation of merchandise to customers
- Greeting customers promptly and ascertaining their needs as quickly as possible.
Education
Academic Honors -
Merrillville High School
Merrillville, Indiana 08.2013 - 05.2017
Healthcare
Health Career Certs
05.2001 -
Skills
Adaptability
Leadership
Accountability
Customer service
Flexibility
Organization
Problem Solving
Administrative
Certification
CPR/BLS certified, 04/2026
Timeline
Front Desk Receptionist
Homewood Suites by Hilton
03.2021 - Current
Customer Service Representative
Buffalo Wild Wings
01.2019 - 02.2021
Seasonal Retail Associate
Victoria’s Secret
08.2018 - 01.2019
Academic Honors -
Merrillville High School
08.2013 - 05.2017
Healthcare
Health Career Certs
05.2001 -