Dynamic and performance-driven professional with high integrity, strong work ethic and great leadership skills. Meticulous and resourceful Business Manager with proven success leading successful teams, controlling budgets, driving growth initiatives and training new teams to be successful in all areas necessary for success with their roles. I am confident in my ability adapt and be successful at anything I set my mind to.
Overview
8
8
years of professional experience
Work History
Patient Coordinator
Tri State Men's Health
Beavercreek, Ohio
01.2024 - Current
Director of Operations
Crabtree Well Drilling / Eaton Well Drilling
Springfield, Ohio
08.2021 - 11.2023
Directed the operations and logistics of a multi-million dollar business.
Developed and implemented operational strategies to maximize efficiency, reduce costs, and improve customer satisfaction.
Managed day-to-day operations of a large staff (10-20) in multiple departments.
Identified areas where process improvements could be made resulting in increased productivity.
Created policies and procedures for improved workflow processes.
Provided leadership and guidance to subordinate managers and supervisors.
Resolved customer service issues in a timely manner while maintaining high levels of customer satisfaction.
Met with construction contractors to set up jobsites and project planning for small, medium and large businesses.
Traveled all over the state and country for numerous job types and meetings with businesses and contractors.
Lead Project Manager
Madwire Media Marketing 360
Fort Collins, CO
01.2020 - 08.2021
Promoted from Project Manager to Lead in under a year for executing excellence in all areas. This was the fastest promotion for this position in Company History at the time.
Developed and implemented project plans, goals, objectives, policies, procedures and systems.
Provided leadership to project teams in order to ensure successful completion of projects.
Monitored progress of all assigned projects and reported on status regularly.
Identified potential risks associated with projects and developed strategies for mitigating them.
Conducted regular meetings with team members to discuss project updates and changes in scope or timeline.
Reviewed customer requirements and specifications in order to develop a comprehensive plan for meeting their needs.
Collaborated closely with internal departments such as finance, marketing, sales to ensure successful execution of projects.
Proficient in all Google applications and coding applications such as HTML/JavaScript
Upon leaving this company, awards and strategies that I developed for the company were named after me in recognition of my contribution to the business which had never been done before in that department.
Sales Executive
Rudis Athletic Apparel
Marysville, OH
07.2016 - 01.2018
Developed and implemented sales strategies to meet customer needs and increase revenue.
Cultivated relationships with existing customers to encourage repeat business.
Negotiated contracts with clients on behalf of the company.
Trained junior sales staff on techniques for improving customer service experience.
Utilized CRM software to track leads and manage accounts throughout the sales cycle.
Traveled all over the country putting on trade shows to market the business and drive more sales for the company.
Education
Bachelor of Science - Business Communications
University of Northern Colorado
Greeley, CO
05-2019
Skills
Patient Care and Education
Office Administration
Program Oversight
New Hire Training
Strategic planning and execution
Operations Oversight
Process Improvement
Business Management
Lead prospecting
Client Relationship Management
Cross-Functional Communication
Quality Control
Proficient in all Google and Microsoft Applications
Sales Coaching
Affiliations
Middle/High School Wrestling Coach leading 4 athletes to 1st and 2nd place finishes in State Tournament.
Accomplishments
Top Salesman (Rudis 2017)
Fastest promotion in company history to a Lead Project Management Position.
Top Performing Project Management Team (2022)
"Chasing Excellence" Reward named after my tenure at Madwire for all Project Managers who exceed their given goals and are top performers
Two-Time Central Buckeye Conference Sportsmanship Award Winner
Team Captain of the 2012-2013 State/National Champion High School Wrestling Team
Division 1 Scholarship Wrestler
Timeline
Patient Coordinator
Tri State Men's Health
01.2024 - Current
Director of Operations
Crabtree Well Drilling / Eaton Well Drilling
08.2021 - 11.2023
Lead Project Manager
Madwire Media Marketing 360
01.2020 - 08.2021
Sales Executive
Rudis Athletic Apparel
07.2016 - 01.2018
Bachelor of Science - Business Communications
University of Northern Colorado
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