Detail-oriented individual with a knack for multitasking in high-volume settings. Recognized for exceptional time management and integrity, contributing to improved customer experiences and operational success.
Work History
Crew Member
2 Years 1 Month
Braum's Ice Cream & Dairy Store | 04.2024 - 05.2026
Provided exceptional customer service by efficiently taking orders and addressing inquiries.
Prepared and served a variety of ice cream products, ensuring adherence to quality standards.
Maintained cleanliness and organization of work areas, complying with health and safety regulations.
Collaborated with team members to optimize workflow during peak hours, enhancing service speed.
Trained new crew members on operational procedures and customer service best practices.
Worked front counter, drive-thru and other areas.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from management team.
Collaborated with team members to complete orders.
Cleaned and maintained all areas of restaurant to promote a clean image.
Improved customer satisfaction by providing friendly and efficient service at the register.
Assisted other team members to achieve goals.
Kept food preparation area, equipment, and utensils clean and sanitary.
Trained new team members on procedures, customer service, and sales techniques.
Completed milkshakes and ice cream desserts for customers.
Documented customer orders and conveyed special requests to kitchen staff.
Contributed to increased sales by upselling menu items and promoting special offers.
Education
High School Diploma
Harding Charter Preparatory High School | Oklahoma City, OK | 05-2026
National Honors Society member
Harding Charter Preparatory High School Math Department Scholarship Recipient
Tom Kindinger Scholarship Recipient
Completed AP courses in Human Geography, English language and Composition, Pre-Calculus, United States History, Physics 1, Chemistry, Environmental Science, Calculus AB, United States Government and Politics, and English Literature and Composition.