Results-driven Assistant Store Manager with over 7 years of retail management experience. Led teams to achieve sales targets and drive revenue growth through effective client engagement and communication. Skilled in recruiting, coaching, and addressing operational challenges in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Assistant Store Manager
Buckle
Jacksonville, FL
02.2023 - Current
Scheduled and forecasted staffing needs while implementing training initiatives to meet and exceed sales targets.
Trained and developed team members on product knowledge and sales techniques.
Fostered team motivation and enthusiasm for sales to enhance competitiveness among top regional stores.
Implemented visual merchandising standards to enhance store presentation.
Monitored inventory levels and coordinated restocking procedures effectively.
Assisted in managing daily store operations and customer service activities.
Resolved customer inquiries and complaints to maintain satisfaction levels.
Maintained relationships with previous customers to drive revenue growth.
Store Manager
Buckle
Jacksonville, FL
02.2024 - 08.2025
Supervised daily store operations and maintained high visual standards.
Coordinated employee schedules to ensure adequate coverage during peak hours.
Recruited, trained and supervised new employees.
Conducted daily store operations, including opening and closing procedures and cash handling.
Implemented effective loss prevention strategies to minimize shrinkage.
Fostered a positive team environment through effective communication and support.
Managed daily banking activities such as deposits and withdrawals.
Monitored inventory levels and placed orders to restock shelves.
Prepared monthly reports on sales figures, expenses, profits.
Analyzed sales data to identify trends and adjust strategies accordingly.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Assistant Manager
Knights apparel and gifts
Leesburg, GA
02.2021 - 02.2023
Supported management of daily store operations and staff scheduling to maintain operational efficiency.
Coordinated inventory management to align stock levels with customer demand and prevent stockouts.
Trained new employees on customer service and product knowledge techniques.
Implemented visual merchandising strategies to enhance product displays and appeal.
Addressed customer inquiries and complaints to enhance overall shopping experience.
Conducted regular staff meetings to communicate goals and share feedback.
Maintained up-to-date knowledge of company products and services.
Attended out of state product clothing shows to buy new merchandise for the upcoming winter and summer months.
Sales Associate
Knights Apparel and Gifts
Leesburg, GA
04.2019 - 02.2021
Guided customers in selecting apparel and gifts to enhance shopping experience.
Assisted customers with product selection, sizing and styling.
Facilitated product selection and provided expert advice to ensure customer satisfaction.
Processed transactions accurately using point-of-sale systems.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Oversaw inventory levels and arranged merchandise displays to optimize sales potential.
Participated in promotional events to drive sales and engage customers.
Collaborated with team members to maintain store cleanliness and organization.
Answered incoming telephone calls to provide store, products and services information.
Education
Lee County
Leesburg, GA
Skills
Retail operations
Inventory management
Visual merchandising
Loss prevention
Customer service
Sales strategies
Upselling strategies
Cash handling
Inventory counting
Staff scheduling
Store opening and closing
Employee training
Employee coaching
Team building
Team leadership
Team management
Time management
Problem solving
Conflict resolution
Customer relationship management
Accomplishments
Selected for and completed 8-month Manager Training program, earning certification to run store independently When available!