Summary
Overview
Work History
Education
Skills
Timeline
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Chase Phelps

Orlando

Summary

Dynamic and results-oriented professional with a proven track record in customer service and sales expertise, notably at Calvin Klein. Skilled in cash handling and guest relations management, I excel in creating exceptional customer experiences through effective team collaboration and a strong work ethic. Achieved significant performance improvements by focusing on customer engagement and satisfaction.

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

6
6
years of professional experience

Work History

Server

Buffalo Wild Wings
06.2024 - 08.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Cart Attendant

Sams Club Distribution
01.2023 - 06.2023
  • Cleared parking lot of litter and foreign debris.
  • Collected and returned all hand baskets and shopping carts to proper place for new customer use.
  • Showcased strong work ethic by completing assigned tasks efficiently and reliably, even during inclement weather conditions.
  • Periodically disinfected carts preventing spread of disease.

Sales Associate

The North Face Inc.
08.2022 - 03.2023

Sales Associate

Calvin Klein
08.2021 - 03.2022

Sales Associate

Tommy Hilfiger
08.2020 - 03.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Server

Burger King
08.2019 - 12.2019

Gymnastics Coach

Chameleon Gymnatics
01.2019 - 04.2019
  • Ensured safety of all participants through strict adherence to gym rules, equipment maintenance, and proper spotting techniques.
  • Developed lesson plans and routines for individual students to meet personal goals and abilities.
  • Coordinated with other instructors and coaches to determine student advancement and progress.
  • Boosted gymnasts'' confidence levels by offering constructive feedback and personalized support.

Education

Bachelor of Administration - Business Administration

University of Central Florida
Orlando, FL
05-2027

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Customer service
  • Menu memorization
  • Team collaboration
  • Sales expertise
  • Order accuracy
  • Performance improvement
  • Guest relations management
  • Professional appearance

Timeline

Server

Buffalo Wild Wings
06.2024 - 08.2024

Cart Attendant

Sams Club Distribution
01.2023 - 06.2023

Sales Associate

The North Face Inc.
08.2022 - 03.2023

Sales Associate

Calvin Klein
08.2021 - 03.2022

Sales Associate

Tommy Hilfiger
08.2020 - 03.2021

Server

Burger King
08.2019 - 12.2019

Gymnastics Coach

Chameleon Gymnatics
01.2019 - 04.2019

Bachelor of Administration - Business Administration

University of Central Florida

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Chase Phelps