Proactive and organized Restaurant Manager focused on training development and inventory management. Recognized for resolving customer complaints swiftly, enhancing dining experiences, and driving operational efficiency.
Overview
9
9
years of professional experience
Work History
Restaurant Manager
North Italia
Tucson, AZ
09.2024 - Current
Created staff schedules that maximized labor efficiency during peak hours.
Addressed customer complaints promptly to improve overall dining experience.
Conducted regular staff meetings to align team on goals and expectations.
Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
Resolved customer complaints in a professional manner to maintain positive relationships with guests.
Fostered positive relationships with guests and employees through effective communication and strong interpersonal skills.
Server
North Italia
Tucson, AZ
11.2016 - 09.2024
Lead trainer for seven years, bridging the gap between management and new servers
Leveraged extensive wine and menu knowledge to enhance guest experience and drive sales
Cultivated guest relationships to provide tailored service and foster loyalty