Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chase Pomerich

Tucson,AZ

Summary

Proactive and organized Restaurant Manager focused on training development and inventory management. Recognized for resolving customer complaints swiftly, enhancing dining experiences, and driving operational efficiency.

Overview

9
9
years of professional experience

Work History

Restaurant Manager

North Italia
Tucson, AZ
09.2024 - Current
  • Created staff schedules that maximized labor efficiency during peak hours.
  • Addressed customer complaints promptly to improve overall dining experience.
  • Conducted regular staff meetings to align team on goals and expectations.
  • Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
  • Resolved customer complaints in a professional manner to maintain positive relationships with guests.
  • Fostered positive relationships with guests and employees through effective communication and strong interpersonal skills.

Server

North Italia
Tucson, AZ
11.2016 - 09.2024
  • Lead trainer for seven years, bridging the gap between management and new servers
  • Leveraged extensive wine and menu knowledge to enhance guest experience and drive sales
  • Cultivated guest relationships to provide tailored service and foster loyalty

Education

Bachelor of Science - Information Science

University of Arizona
Tucson, AZ
12-2023

Skills

  • Restaurant operations management
  • Inventory management
  • Product knowledge
  • Complaint resolution
  • Training design

Timeline

Restaurant Manager

North Italia
09.2024 - Current

Server

North Italia
11.2016 - 09.2024

Bachelor of Science - Information Science

University of Arizona
Chase Pomerich