Chase Pontel
Milwaukee,WI
Summary
Reliable worker with 4 years in retail industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers.
Overview
6
6
years of professional experience
Work History
Shift Lead
Caseys's General Stores
06.2023 - 09.2025
- Oversaw daily operations, ensuring compliance with safety and quality standards.
- Trained and mentored team members to enhance service delivery and efficiency.
- Managed inventory levels, reducing waste through effective stock rotation techniques.
- Implemented process improvements that increased customer satisfaction ratings.
- Enforced company policies and procedures to maintain a safe working environment.
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
Fresh Cap 2
Walmart
09.2019 - 02.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
High School Diploma -
Whitewater High School
Whitewater, WI06-2022
Skills
- Customer service focus
- Employee training
- Guest service
- Team motivation
- Workplace safety
- Operations monitoring
- Positive attitude
- Cash handling
- Flexible schedule
Timeline
Shift Lead
Caseys's General Stores
06.2023 - 09.2025
Fresh Cap 2
Walmart
09.2019 - 02.2021
High School Diploma -
Whitewater High School