Dynamic professional with extensive experience in customer service and team training. Known for strong cash handling skills and commitment to guest engagement, ready to contribute to enhancing operational excellence in a fast-paced environment.
Work History
Server
8 Years 6 Months
Longhorn Steakhouse | 02.2018 - Current
Delivered exceptional customer service by promptly addressing guest inquiries and concerns.
Managed multiple tables efficiently, ensuring timely food and beverage delivery.
Collaborated with kitchen staff to ensure accuracy in orders and special requests.
Trained new servers on menu items, service standards, and point-of-sale systems.
Cashier
1 Year 6 Months
Chic-Fil-A | 08.2016 - 02.2018
Processed customer transactions efficiently using point-of-sale system.
Provided exceptional customer service, resolving inquiries and ensuring satisfaction.
Maintained cleanliness and organization of checkout area to enhance customer experience.
Assisted in training new cashiers on operational procedures and best practices.
Education
Bachelor of Science - Exercise Science
Middle Tennessee State University | Murfreesboro, TN | 12-2025