
Adept Project Manager with 8+ years of experience in driving product strategy and execution within agile environments. Excellent written and verbal communication skills with a demonstrated leadership ability across multiple teams to ensure all business objectives are met.
• Leading end-to-end execution of 15+ project implementations to enable insurance providers to effectively report their Work Comp & Non-Work Comp data, ensuring all implementations are completed on-time, within scope, and within budget
• Optimizing department-wide internal processes to introduce all new streamlined project templates, improved sprint and budget review processes, client management efficiencies, data reorganization enhancements, tool migration strategies, and overall improved project governance methodologies
• Serving as the main point of contact for clients to provide project status updates, facilitate strategic communication, discuss solutions, and align on deliverable goals
• Owning and maintaining structured project governance via Jira, Smartsheet, Confluence, and SharePoint while also managing internal cross-functional dependencies and training new team members
• Driving sprint-based delivery using agile principles with accountability for JIRA ticket tracking, resource capacity management, and backlog prioritization
• Gathered and documented business requirements from stakeholders, translating them into actionable project plans while utilizing Jira, Salesforce, Craft, and Confluence to improve efficiency of the enterprise initiatives at Payroc
• Developed SOWs, user stories, and identified key data metrics to define product requirements and ensure the timely delivery of new features, all while collaborating with various internal teams (sales, marketing, design, engineering, operations, and UX)
• Led cross-functional teams to successfully integrate new APIs, migrate new teams onto our in-house platforms, revamp the MPA process, create an internal help portal, streamline pricing actions, and integrate numerous feature optimizations
• Facilitated workshops, brainstorm sessions, and training sessions to identify pain points, ideate potential solutions, and propose data-driven solutions to enhance operational workflows
• End-to-end agile product management to effectively prioritize backlogs and provide relevant updates to stakeholders
• Utilized agile methodologies to ensure a total of 200+ AdTech projects were delivered on-time, within scope, and within budget by leading daily scrum meetings and actively managing each respective project through completion in Asana, Smartsheet, and G-Suite
• Led cross-functional teams to successfully launch the new AttnX, InfillionX, NeXt, ShopX, XtendedView, and InStadium products resulting in an improved company product offering and higher customer retention year-over-year
• Led communication with the Hulu QC team to test and approve digital engagements prior to flighting across Hulu inventory while resolving relevant issues to meet all Hulu specifications for publishers
• Contributed to the company-wide rollout of blueprint templates improving efficiency by shortening the time to develop engagements from an average of 20 days to 10 days
• Researched, created, tested, and refined project & product templates to improve all phases of the project life cycle
Highly skilled in process improvement and efficiency optimization
Excellent written and verbal communication skills
End-to-end project management and product roadmap planning
Proficient in Jira, Salesforce, and various PM/CRM tools
Key data extraction and analysis to inform product/business decisions
Strategic communication in building and improving relationships
Development and execution of product strategies
Proven ability to identify, analyze, and solve problems
Understanding of user empathy needs and UX trends
International Volunteer Service, 08/2023 to 11/2023
IVHQ - South Africa & Thailand
Integrated Producer, 08/2021 to 12/2022
Area 23, FCB Health Network - Remote
Consultant, 07/2018 to 02/2019
GIBC Digital - New York, NY
Technology Analyst Intern, 01/2018 to 05/2018
SUNY Oswego - Oswego, NY
Server, 09/2016 to 05/2018
Ruby Tuesday - Oswego, NY