Chasee Mark
Ironfire Co.
Henderson,NV
5
years of professional experience
Hardworking, motivated, and personable professional with over four years of experience in customer service, administrative support, sales, hospitality, and client relations. Dependable and optimistic team player with strong communication, time management, relationship building, and problem solving abilities. Recognized for providing exceptional service, maintaining professional standards, and contributing to positive, efficient work environments.
Work History
Community Host / Team Lead
10 Months- Implemented exceptional customer service and hospitality in a coworking and event space environment.
- Managed front desk operations, welcomed members and guests, conducted tours, and coordinated meeting rooms.
- Maintained clean, professional workspaces and ensured refreshments were available.
- Supported daily facility operations and helped maintain high standards of service and member satisfaction.
- Promoted to Team Lead, assisting with staff support, training, and daily team operations.
Beauty Advisor
9 Months- Delivered personalized customer service and skincare consultations, providing product recommendations tailored to individual client needs.
- Built strong client relationships to drive sales in a commission-based environment.
- Supported daily store operations, maintained brand presentation standards, and processed transactions accurately.
- Contributed to team sales goals through attentive service and personalized product recommendations.
Tanning Consultant
9 Months- Independently managed daily salon operations in a fast-paced, walk-in environment while maintaining excellent customer service and salon standards.
- Checked in clients, processed transactions, performed spray tans, and provided informative tours explaining memberships, tanning packages, lotions, booth wattage, session timing, and equipment use.
- Consistently met individual sales goals by recommending memberships, packages, and retail products based on each client's needs without using high-pressure sales techniques.
- Built positive relationships with new and returning clients by providing personalized assistance and creating a warm, welcoming environment.
- Quickly cleaned and sanitized tanning booths and lay down beds between clients to ensure efficient room turnover and minimal wait times.
- Maintained overall salon cleanliness and kept the coffee and tanning bars organized, sanitized, and fully stocked.
- Regularly received positive feedback from management for professionalism, reliability, sales performance, and consistently strong job performance.
Office Administrative Assistant
1 Year 5 Months- Managed front desk operations, client communications, billing, invoicing, and account reconciliation in a fast-paced office environment.
- Processed customer orders, coordinated shipping, monitored inventory, and maintained accurate administrative records.
- Supported daily office operations and management initiatives while delivering professional, responsive client service.
- Transitioned from full time to part time responsibilities while concurrently working another customer facing position.
Team Associate
1 Year 9 Months- Provided exceptional customer service in a fast-paced, high volume environment while maintaining quality, accuracy, and efficiency.
- Processed transactions, resolved customer concerns, and collaborated with team members to support seamless operations during all hours.
- Maintained cleanliness and safety standards while developing strong skills in teamwork, time management, adaptability, and professional accountability.
Education
Associate of Arts - Nursing
Bachelor of Science - Nursing
High School Diploma
Skills
Customer service
client relations
and hospitality
Reception and front desk operations
Administrative support and data entry
Multi-line phone and email management
Billing and invoicing
Sales and product recommendations
Point of sale transactions and cash handling
Inventory management and restocking
Time management and prioritization
Staff training and team support
Conflict resolution and problem solving
Facility organization and cleanliness standards
Timeline
Community Host / Team Lead
Ironfire Co.
09.2025 - 07.2026Read More
Beauty Advisor
Macy's - Chanel
11.2024 - 08.2025Read More
Tanning Consultant
Rockstar Tan
01.2024 - 10.2024Read More
Office Administrative Assistant
A1 Higher Graphics
05.2023 - 10.2024Read More
Team Associate
In-N-Out Burger
10.2021 - 07.2023Read More
Grand Canyon University
Bachelor of Science from Nursing
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Golden West College
Associate of Arts from Nursing
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Temecula Valley High School
High School Diploma
Read More