Chasity Belcher
Baton Rouge,LA
Summary
Reliable customer service associate offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in hospitality areas and flexible with changing business needs.
Overview
11
11
years of professional experience
Work History
Cashier
SUBWAY®Restaurants
01.2024 - Current
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Accurately operated cash register to process customer payments.
- Increased speed of service through effective multitasking and time management skills.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
- Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Trained team members to prepare sandwiches and other items according to instructions.
- Greeted customers entering store and responded promptly to customer needs.
Line Operator
Sanderson Farms Processing Plant
05.2020 - 12.2023
- Communicated effectively with team members across departments for seamless coordination during shift transitions and critical operations updates.
- Assembled products according to changing daily work orders and specific customer needs.
- Followed job order for product specifications, dimensions, tolerances, and sequence of operations.
- Assisted in inventory management, ensuring accurate tracking of raw materials and finished goods for efficient resource allocation.
- Followed best manufacturing practices for operation of production equipment.
- Ensured safe work environment by following all company policies and OSHA regulations, leading to fewer workplace accidents.
- Displayed strong problem-solving skills by identifying opportunities for process improvements, resulting in enhanced productivity or reduced waste.
- Made sure that products were produced on time and are of good quality.
Stocker
Walmart
06.2014 - 01.2017
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Stocked designated items on shelves, end caps and displays.
- Maintained effective team member communication.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Built relationships with customers to encourage repeat business.
Education
Certified Nursing Assistant - Nursing
Ultimate Medical Academy
Clearwater, FL05.2015
High School Diploma -
Columbus High School
Columbus, MS05.2014
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Written and verbal communication
- Professionalism and courtesy
- Product knowledge
- Complex Problem-solving
- Issue resolution
Timeline
Cashier
SUBWAY®Restaurants
01.2024 - Current
Line Operator
Sanderson Farms Processing Plant
05.2020 - 12.2023
Stocker
Walmart
06.2014 - 01.2017
Certified Nursing Assistant - Nursing
Ultimate Medical Academy
High School Diploma -
Columbus High School
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