Chasity Butler
Ridgeland,MS
Summary
Experience in providing comprehensive administrative support, data analysis, and program evaluation. Skilled in assisting managers in assessing program effectiveness and improving operational efficiency. Expertise in coordinating office policies, conducting complex studies, and preparing sensitive correspondence. Strong communication skills for liaising with internal and external stakeholders and leading support staff. Proven ability to navigate payroll systems, resolve issues, and provide guidance on rules and regulations. Ready to contribute to enhancing organizational productivity and achieving program objectives at Jackson International Airport (JAN), Transportation Security Administration, Department of Homeland Security (DHS).
Overview
7
7
years of professional experience
Work History
Transportation Security Officer
Transportation Security Administration, TSA
08.2023 - Current
- Enhanced passenger safety by conducting thorough security screenings and inspections of luggage, vehicles, and individuals.
- Maintained efficient flow of travelers through checkpoints by promptly and effectively performing necessary security procedures.
- Assisted in reducing wait times for passengers by executing swift and accurate security checks.
- Collaborated with team members to ensure a secure environment for all travelers and airport personnel.
- F-Band Salary
Manager
Micheals Craft Store
08.2020 - 09.2022
- Provided marketing strategies to upsell current items
- As a key contributor to the store's success, I expertly managed the front-end operations with precision through keen observation and stang expertise in my specialty area
- Exceptional leadership in providing top-tier customer service through effective management of cashiers, while also providing technical assistance as needed
- Expertly trained and managed all, ensuring top-notch performance in scheduling, payroll, and inventory management.
- Increased team productivity by implementing streamlined processes and effective communication strategies.
Manager
Red Lobster
06.2019 - 12.2020
- Oversaw the front of the house, overseeing the waiters, hostess and bartenders
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Assisted in data entry, inventory, stang, marketing, and the overall duties needed to ensure a safe and proficient atmosphere was being upheld.
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
Transportation Security Officer
Transportation Security Administration, TSA
08.2017 - 05.2020
- Enhanced passenger safety by conducting thorough security screenings and inspections of luggage, vehicles, and individuals.
- Assisted in reducing wait times for passengers by executing swift and accurate security checks.
- Maintained efficient flow of travelers through checkpoints by promptly and effectively performing necessary security procedures.
- Collaborated with team members to ensure a secure environment for all travelers and airport personnel.
Education
Bachelors in Science - Criminal Justice
Jackson State University
Jackson, MS04.2023
Skills
- Exceptional customer service skills
- Multitasking abilities
- Proficient in Microsoft Office
- Strong attention to detail
- Strategic workforce planning
- Organizational design
- Talent management and recruiting staffing
- Employee relations and engagement
- Logistics Assistance
- Vendor Relationship Management
- Teamwork and Collaboration
Timeline
Transportation Security Officer
Transportation Security Administration, TSA
08.2023 - Current
Manager
Micheals Craft Store
08.2020 - 09.2022
Manager
Red Lobster
06.2019 - 12.2020
Transportation Security Officer
Transportation Security Administration, TSA
08.2017 - 05.2020
Bachelors in Science - Criminal Justice
Jackson State University
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