Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Chassidy Bigby

Dacula,GA

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.

Overview

1
1
year of professional experience

Work History

Pharmacy Technician

Cvs
03.2023 - 06.2023
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Entered and processed patients' prescriptions into internal system.
  • Collected co-payments or full payments from customers.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Counseled customers on medications, appropriate dosage and potential side effects.
  • Resolved third-party billing, computer system and customer service issues.

Overnight Stocker

Walmart
08.2022 - 09.2022
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Inspected floor displays, noted missing items, and immediately replenished merchandise.
  • Scanned shelves and product cases to locate expired, outdated, and spoiled items.
  • Maintained neat, organized stockroom free of hazards.
  • Received, sorted and processed incoming stock and materials to prepare the stock for storage or shipment.
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
  • Helped team organize and conduct store-wide markdowns and clearance sales to move end-of season merchandise and make room for new stock.
  • Swept, dusted and mopped floor to perform regular cleaning and comply with sanitation standards.
  • Stocked shelves, racks and cases with new or transferred merchandise.
  • Stocked designated items on shelves, end caps and displays.
  • Kept work areas neat, clean and free from debris.

Education

Radiology

Northern Essex Community College
Haverhill, MA

South Gwinnett High School
Snellville, GA
2021

Skills

  • Supply Restocking
  • Intravenous Admixture Preparation
  • Insurance Billing
  • Drug Safety
  • Insurance Verification
  • Order Verification
  • Record Preparation
  • Answering Customer Questions
  • Problem-Solving Skills
  • HIPAA
  • Medicare and Medicaid Process
  • New Hire Onboarding
  • Verifying Orders
  • Processing Payments
  • Problem Solving
  • Continuous Learning
  • Conflict Resolution
  • Professionalism
  • Telephone Etiquette
  • Active Listening
  • Decision Making
  • Attention to Detail
  • Medication Documentation
  • Customer Service
  • HIPAA Compliance

Accomplishments

  • Increased customer retention Number% by delivering top-notch customer service from prescription drop-off to pick-up.
  • Documented and resolved Issue which led to Results.

Timeline

Pharmacy Technician

Cvs
03.2023 - 06.2023

Overnight Stocker

Walmart
08.2022 - 09.2022

Radiology

Northern Essex Community College

South Gwinnett High School

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Chassidy Bigby