Chassidy Gonzales
Manchester,CT
Summary
Experienced and compassionate Recovery Case Manager skilled in helping individuals navigate addiction recovery. Proficient in case management, motivational interviewing, crisis intervention, and community outreach, with a focus on empowering clients to achieve long-term recovery and independence. Collaborative team player dedicated to providing critical resources that support healing, personal growth, and success.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Recovery Case Manager – Outreach
Coram Deo Recovery
New Britain
02.2025 - Current
- Customized recovery strategies through one-on-one sessions.
- Apply motivational interviewing techniques and crisis intervention strategies to support clients.
- Connect clients with essential community resources and monitor progress toward recovery goals.
Administrative Assistant
LAZ Parking
Hartford, CT
02.2024 - 02.2025
- Coordinate office schedules, maintain filing systems, and provide administrative support.
- Streamlined communication processes to enhance operational efficiency.
Enrollment Specialist / Case Manager
Hartford Communities That Care
Hartford, CT
08.2024 - 01.2025
- Managed client onboarding for workforce program entry.
- Collaborate with local organizations to enhance client access to vital services.
- Develop and track individualized case plans, offering referrals as needed.
Administrative Assistant / Certified Peer Support Specialist
S&D Solutions
Orlando, FL
02.2021 - 01.2022
- Led support groups and arranged outreach activities centered on recovery.
- Conducted education sessions focused on preventing relapse.
Homeless Outreach Specialist
Community Mental Health Affiliates (CMHA)
New Britain, CT
05.2012 - 01.2021
- Aided in connecting homeless individuals with shelters, healthcare, and social services.
- Collaborated with partner organizations to ensure comprehensive care for clients.
Administrative Assistant
Community Mental Health Affiliates (CMHA)
New Britain, CT
04.2011 - 04.2012
- Assisted with grant applications, event planning, and preparation of financial and programmatic reports.
Secretary
Community Mental Health Affiliates (CMHA)
New Britain, CT
01.2008 - 04.2011
- Customized recovery strategies through one-on-one sessions.
- Apply motivational interviewing techniques and crisis intervention strategies to support clients.
- Connect clients with essential community resources and monitor progress toward recovery goals.
Education
Recovery Support Specialist -
Hartford Healthcare
Hartford, CT11.2024
QPR Suicide Prevention Gatekeeper - undefined
QPR Institute
Hartford, CT09.2024
Youth Mental Health First Aid - undefined
National Council for Mental WellBeing
MO09.2024
Patient Navigator - undefined
Gateway Community College
New Haven, CT04.2012
SOAR Certified Eligibility Worker - undefined
Connecticut Valley Hospital
Middletown, CT01.2012
Certified Nurse’s Assistant - undefined
Tunxis Community College
Farmington, CT08.2005
Skills
- Case Management & Client Advocacy
- Motivational Interviewing & Crisis Intervention
- Addiction Recovery Support Services
- Community Outreach & Resource Coordination
- Confidential Documentation & Reporting
- Client Empowerment & Goal Setting
- Emotional Awareness & Stress Management
- Effective Communication (Verbal & Written)
- Organizational & Multitasking Skills
Certification
Recovery Support Specialist
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Recovery Case Manager – Outreach
Coram Deo Recovery
02.2025 - Current
Enrollment Specialist / Case Manager
Hartford Communities That Care
08.2024 - 01.2025
Administrative Assistant
LAZ Parking
02.2024 - 02.2025
Administrative Assistant / Certified Peer Support Specialist
S&D Solutions
02.2021 - 01.2022
Homeless Outreach Specialist
Community Mental Health Affiliates (CMHA)
05.2012 - 01.2021
Administrative Assistant
Community Mental Health Affiliates (CMHA)
04.2011 - 04.2012
Secretary
Community Mental Health Affiliates (CMHA)
01.2008 - 04.2011
QPR Suicide Prevention Gatekeeper - undefined
QPR Institute
Youth Mental Health First Aid - undefined
National Council for Mental WellBeing
Patient Navigator - undefined
Gateway Community College
SOAR Certified Eligibility Worker - undefined
Connecticut Valley Hospital
Certified Nurse’s Assistant - undefined
Tunxis Community College
Recovery Support Specialist -
Hartford Healthcare