Chassie McConnell
Anchorage,AK
Summary
I am a safety oriented team member who works well under pressure, and has the ability to take initiative to ensure clients contractual obligations are fulfilled and customers needs are satisfied.
Overview
14
14
years of professional experience
Work History
Delivery Courier
Self Employed Services
Anchorage, AK
09.2017 - Current
- Signed documents confirming receipt of goods upon delivery at destination points.
- Collected payments from customers upon completion of deliveries as needed.
- Ensured timely delivery of packages to customers in accordance with company standards.
Administrator
Somerset Properties
Wasilla, Alaska
06.2012 - 06.2013
- Answered incoming calls and responded to customer inquiries.
- Created presentations with Microsoft PowerPoint for management team members.
- Compiled data from multiple sources into comprehensive reports for management review.
- Monitored emails, sorted mail and distributed correspondence accordingly.
- Responded promptly to customer complaints in a professional manner.
- Supported departmental activities by providing clerical assistance.
- Answered telephones to take messages or redirect calls to appropriate colleagues.
- Monitored budget expenditures and prepared financial reports for review by management.
- Processed payroll and managed employee records, ensuring compliance with legal requirements.
- Followed up with customer accounts to resolve unpaid or past due accounts.
- Served as the primary point of contact for external stakeholders, including clients and partners.
- Handled correspondence, including drafting emails, memos, and reports for senior management.
- Identified needs of customers promptly and efficiently.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
Cleaner
Nana Management Services
Anchorage, AK
06.2010 - 06.2012
- Emptied wastebaskets and replaced liners.
- Swept sidewalks and driveways of debris.
- Responded promptly to all customer complaints regarding cleanliness issues.
- Complied with health regulations related to the handling of hazardous chemicals used during cleaning processes.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
- Inspected rooms for cleanliness prior to guest arrival.
- Provided assistance with laundry services when needed.
- Used steam equipment to periodically clean upholstery and carpeting.
- Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
- Completed routine maintenance checks, notifying management of needed repairs.
Education
Flaggers Certificate, Confined Space, Hazmat - Quality Control And Safety Technologies
N.I.T
Anchorage, AK08-2019
CNA - Health Aide
Kenai Central High School
Kenai, AK05-2008
Skills
- Deadline Adherence
- Route Planning
- Vehicle Maintenance
- Punctuality
- Working Independently
Timeline
Delivery Courier
Self Employed Services
09.2017 - Current
Administrator
Somerset Properties
06.2012 - 06.2013
Cleaner
Nana Management Services
06.2010 - 06.2012
Flaggers Certificate, Confined Space, Hazmat - Quality Control And Safety Technologies
N.I.T
CNA - Health Aide
Kenai Central High School