Chastin Brooks
Pompano Beach,FL
Summary
Dynamic and results-oriented professional with a proven track record at TJX Companies, excelling in customer service and problem-solving. Skilled in multitasking and teamwork, consistently enhancing customer satisfaction and streamlining operations. Recognized for outstanding cleaning techniques and a professional demeanor, contributing to significant improvements in client environments and team efficiency.
Overview
2024
2024
years of professional experience
Work History
Sales Associate
TJX Companies
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Professional Residential Cleaner
AliCleans
01.2019 - 01.2024
- Assisted clients in decluttering their living spaces, creating more functional environments for daily activities.
- Implemented environmentally friendly cleaning practices, reducing the use of harsh chemicals in client homes.
- Maintained a clean and organized appearance for client homes, ensuring maximum comfort and ease of use.
- Collaborated with team members to complete larger-scale projects or deep-cleaning assignments efficiently within designated timeframes.
- Received positive feedback from clients due to attention to detail and commitment to exceeding expectations.
Server
Brass Lantern
01.2021 - 10.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Bachelors - Aviation
Palm Beach State
Boca Raton, FLSkills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Problem-Solving
- Reliable and punctual
- Outgoing Personality
- Flexible Schedule
- Merchandising knowledge
- Professional Demeanor
- Cleaning techniques
Timeline
Server
Brass Lantern
01.2021 - 10.2022
Professional Residential Cleaner
AliCleans
01.2019 - 01.2024
Sales Associate
TJX Companies
Bachelors - Aviation
Palm Beach State
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