Chastity Vestal
Fort Worth,TX
Summary
Proven to excel in high-pressure environments, I enhanced customer satisfaction and staff productivity at Jeremiah's Italian Ice and Chick-fil-A through exceptional customer service and innovative training materials. Leveraging skills in customer service and multitasking, I consistently achieved high ratings in trainer evaluations, demonstrating a strong work ethic, reliability, and attention to detail. Extremely friendly, motivated, and confident in any work environment
Overview
2
2
years of professional experience
Work History
Server
Jeremiah's Italian Ice
11.2023 - 06.2024
- Demonstrated strong multitasking skills by managing multiple customers simultaneously without compromising service quality.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Certified Trainer
Chick-fil-A
10.2022 - 11.2023
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided ongoing support for certified individuals, offering guidance as they navigated new challenges in their professional roles.
- Developed innovative training materials, resulting in higher levels of trainee satisfaction.
- Consistently received high ratings on trainer evaluations, reflecting a strong commitment to excellence in education and professional development.
- Maintained organization of the store, materials, and equipment.
Education
Associate of Science - Nursing
Tarrant County College District
Fort Worth, TX05.2027
High School Diploma -
Homeschool
Fort Worth, TX05.2024
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Professional Appearance
- Memory retention
- Service prioritization
- Order Accuracy
Timeline
Server
Jeremiah's Italian Ice
11.2023 - 06.2024
Certified Trainer
Chick-fil-A
10.2022 - 11.2023
Associate of Science - Nursing
Tarrant County College District
High School Diploma -
Homeschool
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