CHATEARA McCAULEY
Owings Mill,MD
Summary
Dedicated Medical Assistant aiming to establish a professional career in medical environment, focused on enhancing and utilizing expertise.
Overview
12
12
years of professional experience
Work History
LEAD MEDICAL ASSISTANT
SINAI HOSPITAL
02.2025 - Current
- A Lead Medical Assistant manages a team of medical assistants and helps ensure quality patient care.
- Administrative tasks Scheduling appointments, maintaining medical records, Billing and coding, Managing the appointment schedule, and coordinating with physicians and other healthcare professionals.
- Clinical tasks Taking and recording vital signs, recording medical histories, preparing patients for examination, drawing blood, and Administering medications.
- Other responsibilities Training and mentoring other medical assistants, assisting with patient care as needed, maintaining positive communication with the team, Monitoring medical assistant performance, and Providing feedback on medical assistant performance to supervisor.
Medical Assistant/ MOC
Johns Hopkins University
08.2020 - 08.2025
- Patient Scheduling: Schedule new and follow-up clinic appointments, and assist in canceling and rescheduling clinics for providers.
- Clinical Operations Administrator and clinical support staff coordinate clinic schedules for physicians, troubleshoot scheduling conflicts, and work closely with the Cardiology Scheduling Office to arrange for routine and emergency patient appointments.
- Collect insurance information, and complete the registration in EPIC.
- Support the physician with insurance preauthorization and single-case agreement processes by submitting the necessary clinical information, as instructed by the physician.
- Coordinate follow-up office visits by providing information about treatment and testing locations.Schedule lab tests and other procedures, and/or coordinate with other areas to complete the scheduling process.
- When a physician's clinic is canceled, call the patient to reschedule the physician's and/or testing appointments pertaining to that visit.
- If requested by the physician, complete courtesy calls to patients to remind them of appointment arrival times and answer questions about location, parking, what to bring, etc.
- Reinforce information for office visits, scheduled dates of service, information to bring to the visit, driving instructions, where to park, etc. Facilitate the scheduling of lab tests and other procedures.
Medical Assistant/ PSC GYN
Johns Hopkins University
08.2018 - 02.2022
- Taking vital signs like blood pressure, weight, and temperature, preparing patients for exams, interviewing patients, and recording medical history, giving injections or medications as directed by physicians, scheduling appointments, collecting and preparing samples for lab tests, entering patient information into medical records, and maintaining medical and office supplies.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
Medical Assistant
UNIVERSITY MEDICAL CENTER
10.2017 - 08.2018
- Company Overview: (GYN Oncology Center)
- Responsibilities include: performing vital signs, preparing patients for exams, venipuncture, starting IV’s, accessing mediports, hickmans, and picc lines for chemotherapy. Assisting physicians with GYN exams, preparing specimens for lab (pap smears, colposcopy, cryoablation), etc. Chart documentation through EMR, filing, scheduling, and processing prescriptions, etc.
- (GYN Oncology Center)
MEDICAL ASSISTANT
MERCY MEDICAL CENTER
02.2015 - 10.2017
- Company Overview: (OVERLEA & TIMONIUM PHYSICIANS)
- Responsibilities include performing vital signs, preparing patients for physical exams, stress tests (exercise and pharmacological), holter monitor attachment, etc. Downloading EKG’s, placing orders, and stocking rooms
- (OVERLEA & TIMONIUM PHYSICIANS)
EKG Technician
SINAI HOSPITAL OF MARYLAND
03.2014 - 08.2014
- Responsibilities include attaching electrodes to patients, running ECG & Stress machines to trace electrical impulses transmitted by the heart. Performing stress tests by hooking up a patient to an ECG monitor for a baseline reading and then monitoring the patient's heart while he or she exercises on a treadmill. Billing & editing EKG’s.
Medical Assistant
ABSOLUTE CARE
06.2013 - 04.2014
- Verifies patient information by interviewing patient; recording medical history; confirming purpose of visit. Preparing patients for examination by performing preliminary physical tests; taking blood pressure, weight, and temperature; reporting patient history summary.
Medical Assistant Extern
TOTAL HEALTHCARE
03.2013 - 04.2013
- Providing excellent Customer Service, performing vital signs, preparing patients for physical exams, performing vision and hearing testing, EKG’s, Injections, finger sticks, urinalysis, wound care, preparing patients for physical exams, and minor surgical procedures.
Education
Medical Assistant Program -
Fortis Institute
Woodlawn01.2013
Skills
- Excellent oral and written communication skills
- Knowledgeable about HIPAA and OSHA compliance
- Able to perform electrocardiograms and stress tests
- Administration of medication, such as ID, IM, and SQ injections
- Ability to perform venipuncture
- Vital Signs
- Proper treatment room preparation techniques
- Urine and blood analysis
- Certified First Aid
- Certified, current CPR
- Proficient in Microsoft Word
- Proficient with Microsoft Excel
- Proficient with Microsoft PowerPoint
- Familiar with Electronic Records Management database (EPIC)
- Time management
- Problem solving
References
Available upon request
Timeline
LEAD MEDICAL ASSISTANT
SINAI HOSPITAL
02.2025 - Current
Medical Assistant/ MOC
Johns Hopkins University
08.2020 - 08.2025
Medical Assistant/ PSC GYN
Johns Hopkins University
08.2018 - 02.2022
Medical Assistant
UNIVERSITY MEDICAL CENTER
10.2017 - 08.2018
MEDICAL ASSISTANT
MERCY MEDICAL CENTER
02.2015 - 10.2017
EKG Technician
SINAI HOSPITAL OF MARYLAND
03.2014 - 08.2014
Medical Assistant
ABSOLUTE CARE
06.2013 - 04.2014
Medical Assistant Extern
TOTAL HEALTHCARE
03.2013 - 04.2013
Medical Assistant Program -
Fortis Institute
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