Summary
Overview
Work History
Education
Skills
Teaching Experience
Certification
Timeline
Generic

Tina Haag

Loveland,CO

Summary

Enthusiastic healthcare professional looking to obtain position as adjunct instructor focused on exercising knowledge and experience gained from over 25 years of experience working as a registered medical assistant in various clinical settings. Focused on helping students achieve personal and professional goals while improving patient care. Experienced in fast-paced clinic settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Lead Medical Assistant

UCHealth Infectious Disease
09.2021 - Current
  • Promote a positive clinic atmosphere by fostering open communication, cooperative teamwork, and providing constructive feedback to clinic staff.
  • Increase clinic efficiency by training, coaching, and mentoring clinical staff on clinical procedures and best practices.
  • Supervise daily clinic activities and manage staffing of clinic.
  • Ensure patient satisfaction by promptly addressing concerns, answering questions, and providing exceptional customer service.
  • Enhance patient care by efficiently managing administrative tasks such as answering phones, appointment scheduling and medical record management.
  • Manage insurance authorizations for medications to facilitate timely access treatment for patients.
  • Keep medical and clinic supplies in sufficient stock by monitoring levels and ordering when needed.
  • Collaborate with clinic staff and physicians to maintain patient-focused, engaging and compassionate environment.
  • Attend monthly provider meetings and communicate information/concerns/questions from clinic staff.
  • Act as a resource for clinic staff and providers.
  • Manage provider schedules.


Adjunct Medical Assistant Instructor

Institute Of Business And Medical Careers
03.2019 - 10.2021
  • Delivered educational curriculum and lesson knowledge to students in a classroom setting.
  • Provided in-class instruction/lecture and hands-on training.
  • Prepared for classroom lecture and hands-on training activities daily.
  • Attended required in-service, or company meetings annually.
  • Maintained confidentiality of all student and work information.
  • Improved student comprehension by implementing interactive and hands-on learning techniques in the curriculum for Medical Assisting concepts.
  • Maintained detailed records of student attendance, participation, and performance for accurate evaluation and feedback purposes.
  • Fostered a supportive and inclusive classroom environment that encouraged open dialogue and mutual respect among students.
  • Administered regular quizzes and exams to evaluate student progress, providing constructive feedback on areas of improvement or reinforcing successful performance.

Registered Medical Assistant

UCHealth Loveland Pediatrics
03.2017 - 09.2021
  • Achieved Medical Assistant II status, acted as medical scribe for physicians.
  • Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
  • Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
  • Contributed to successful health outcomes by effectively communicating between patients and providers about treatments, medications, or follow-up instructions.
  • Aided in the prevention of illnesses by administering vaccinations according to established protocols.
  • Provided comprehensive support for patients during their appointments, addressing concerns and answering questions.
  • Entered lab and diagnostic orders, ordered supplies for clinic.
  • Maintained autoclave and performed quality controls for point-of-care testing.

Administrative Registered Medical Assistant

Banner Health
10.2015 - 03.2017
  • Obtained prior authorizations for medications, phone triage.
  • Maintained/ordered vaccine supplies and ordered supplies for the clinic.
  • Abstracted patient charts and entered information into EHR.
  • Monitored clinical schedules for walk-in appointments.
  • Interviewed patients to obtain medical history and measure vital signs.
  • Performed injections and Point of Care Testing.
  • Maintained autoclave and cleaning of instruments used for procedures.

Registered Medical Assistant

Banner Health
05.2011 - 10.2015
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.

Unit Coordinator/Certified Nursing Assistant

Longmont United Hospital
06.2009 - 09.2011
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
  • Conducted regular rounds to monitor patients' physical and mental status throughout shifts.
  • Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.

Registered Medical Assistant

Longmont United Hospital/Hope Cancer Care Center
02.2005 - 06.2009
  • Collaborated with the healthcare team to coordinate care through radiation therapy treatments.
  • Obtained authorizations needed for specific CT imaging for radiation therapy planning.
  • Improved patient experience by promptly greeting, preparing, and escorting individuals through their visits.
  • Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Collected blood specimens for evaluation by laboratory.

Registered Medical Assistant

Loveland Pediatrics
01.2001 - 02.2005
  • Provided comprehensive support for patients during their appointments, addressing concerns and answering questions.
  • Managed inventory of medical supplies and equipment to maintain optimal clinic operations.
  • Improved patient experience by promptly greeting, preparing, and escorting individuals through their visits.
  • Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
  • Contributed to successful health outcomes by effectively communicating between patients and providers about treatments, medications, or follow-up instructions.

Registered Medical Assistant

First Care Physicians
07.1999 - 12.2000
  • Enhanced patient care by efficiently performing routine tests and measurements.
  • Assisted physicians with various medical procedures, ensuring accurate results and timely treatment.
  • Managed inventory of medical supplies and equipment to maintain optimal clinic operations.
  • Improved patient experience by promptly greeting, preparing, and escorting individuals through their visits.
  • Aided in the prevention of illnesses by administering vaccinations according to established protocols.
  • Supported diagnostic processes with proficient collection of specimen samples for laboratory testing purposes.
  • Prepared examination rooms with necessary tools and instruments prior to each appointment, enabling smooth transitions between patients.

Education

Bachelor of Science - Health Sciences

Grand Canyon University
Phoenix, AZ
10.2023

Nursing Classes -

Front Range Community College
Fort Collins, CO
08.2009

Certified Nursing Assistant -

Aims Community College
Greeley, CO
05.2009

Certificate of Medical Assisting -

Institute of Business And Medical Careers
Fort Collins, CO
06.1999

Skills

  • Excellent listening and customer service skills and thorough verbal/written communication
  • Ability to work independently with minimal supervision
  • Knowledge of medical terminology
  • Ability to multitask, prioritize daily duties and tasks, and excellent organizational and critical thinking skills
  • Ability to obtain information from multiple systems while maintaining complete confidentiality, HIPAA Compliance
  • Clinical office leadership and staff oversight
  • Patient Care Coordination
  • CPR Certified
  • EMR / EHR
  • Scheduling and Appointment Management
  • Teaching and mentoring

Teaching Experience

  • Adjunct Medical Assistant Instructor at Institute of Business and Medical Careers. Passionate about helping future Medical Assistants grow in their desire for helping people.

Certification

  • RMA - Registered Medical Assistant through American Medical Technologist (AMT)
  • BLS/CPR Certification for Healthcare Workers through the American Heart Association

Timeline

Lead Medical Assistant

UCHealth Infectious Disease
09.2021 - Current

Adjunct Medical Assistant Instructor

Institute Of Business And Medical Careers
03.2019 - 10.2021

Registered Medical Assistant

UCHealth Loveland Pediatrics
03.2017 - 09.2021

Administrative Registered Medical Assistant

Banner Health
10.2015 - 03.2017

Registered Medical Assistant

Banner Health
05.2011 - 10.2015

Unit Coordinator/Certified Nursing Assistant

Longmont United Hospital
06.2009 - 09.2011

Registered Medical Assistant

Longmont United Hospital/Hope Cancer Care Center
02.2005 - 06.2009

Registered Medical Assistant

Loveland Pediatrics
01.2001 - 02.2005

Registered Medical Assistant

First Care Physicians
07.1999 - 12.2000

Bachelor of Science - Health Sciences

Grand Canyon University

Nursing Classes -

Front Range Community College

Certified Nursing Assistant -

Aims Community College

Certificate of Medical Assisting -

Institute of Business And Medical Careers

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Tina Haag