Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chauna Mcdougal

Metz,WV

Summary

Detail-oriented Assistant Manager offers more than an extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.

Overview

3
3
years of post-secondary education
12
12
years of professional experience

Work History

Assistant Manager

Dollar General
Claysville, Pennsylvania
08.2017 - 10.2018

Stock shelf, open/close, count draws, go to bank to make deposit, recorded information for delivery trucks upon arrival, ringing register

  • Supervised cashier coverage, sales floor tasks, and daily opening procedures.
  • Addressed customer concerns and resolved issues on the sales floor.
  • Monitored store cleanliness, safety, and compliance with company guidelines.
  • Managed customer service inquiries and complaints in a timely manner.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Gas Station Clerk

Coen oil
Claysville, Pennsylvania
10.2016 - 05.2017
  • Supported store operations and upheld Dollar General customer service standards.
  • cashier, sales floor tasks, and daily opening procedures.
  • Assisted with inventory checks, stock recovery, and merchandise replenishment.

Cashier

Big lots
Washington, Pa
03.2014 - 10.2016
  • Processed customer purchases at Big Lots registers with accurate cash handling.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Collected payments and provided accurate change.
  • Scanned merchandise and applied coupons, discounts, and promotions at checkout.
  • Bagged merchandise and organized checkout area for smooth customer flow.
  • Greeted shoppers and answered questions about Big Lots products and store policies.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Supervised cashier coverage, sales floor tasks, and daily opening procedures.
  • Supported front-end operations by restocking supplies and replacing receipt paper.
  • Assisted with inventory checks, stock recovery, and merchandise replenishment.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Stocked shelves with merchandise when needed.
  • Supported store operations and upheld Dollar General customer service standards.

Security Guard

J&E Sanitation
Ruffcreak , Pa
10.2014 - 10.2015

Monitored entrances and exits to maintain safe property access.

  • Enforced all laws, rules, regulations, and procedures pertaining to the protection of persons and property.
  • Communicated with staff and visitors using calm, professional language.
  • Maintained proper paperwork to provide accurate incident records.
  • Logged trucks in and out put amount of water dumped or picked up

Deli/ hot food service

Giant Eagle
Waynesburg, PA
10.2009 - 02.2013
  • Supported store operations and upheld Dollar General customer service standards.
  • Supervised cashier coverage, sales floor tasks, and daily opening procedures.
  • Assisted with inventory checks, stock recovery, and merchandise replenishment.
  • Completed day-to-day duties accurately and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Identified needs of customers promptly and efficiently.
  • Made food food for hot case/cold case, prepared orders, made to go orders sliced meat and cheeses for customers talked daily items check dates

Aid

Woodlands Assisted Living
, Wv
10.2008 - 10.2009
  • Supported store operations and upheld Dollar General customer service standards.
  • Supervised cashier coverage, sales floor tasks, and daily opening procedures.
  • Assisted with inventory checks, stock recovery, and merchandise replenishment.
  • Assisted nurses with daily patient care in health care setting.
  • Supported patient mobility, transfers, and safe ambulation.
  • Prepared treatment areas and maintained clean patient rooms.
  • Assisted with meals, hygiene, and comfort needs.
  • Transported patients from one area to another using a wheelchair or stretcher.
  • Provided assistance to patients with daily living activities, such as bathing, dressing, grooming and eating.
  • Performed basic nursing care functions such as taking vital signs, measuring height, weight, blood pressure.
  • Maintained cleanliness of rooms and equipment used by patients.
  • Assisted residents with bathing and dressing to promote personal hygiene.

Pmr

Post office
Burton, Wv
01.2007 - 12.2008
  • Supervised cashier coverage, sales floor tasks, and daily opening procedures.
  • Supported store operations and upheld Dollar General customer service standards.
  • Assisted with inventory checks, stock recovery, and merchandise replenishment.
  • Processed money orders at the service desk.

Education

North Marion Hight
Farmington , Wv

Food Management

North Marion Tech
Farmington , Wv
08.1996 - 04.1999

Skills

  • Cash handling
  • Cash management
  • Cash reconciliation
  • Opening procedures
  • Closing procedures
  • Inventory control
  • Employee supervision
  • Staff training and development
  • Multitasking and organization
  • Customer service and satisfaction

Timeline

Assistant Manager

Dollar General
08.2017 - 10.2018

Gas Station Clerk

Coen oil
10.2016 - 05.2017

Security Guard

J&E Sanitation
10.2014 - 10.2015

Cashier

Big lots
03.2014 - 10.2016

Deli/ hot food service

Giant Eagle
10.2009 - 02.2013

Aid

Woodlands Assisted Living
10.2008 - 10.2009

Pmr

Post office
01.2007 - 12.2008

Food Management

North Marion Tech
08.1996 - 04.1999

North Marion Hight
Chauna Mcdougal