Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Accomplishments
Timeline
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Chauncey Keyonte

Salt Lake City,UT

Summary

Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Dependable Shift Leader with track record of success in field, attention to detail and proactive mindset. Conscientious, hardworking and excels at multitasking in fast-paced environments.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Shift Leader

Gourmandise The Bakery
Salt Lake City, UT
11.2022 - Current
  • Supervised and led employees to maintain productivity and customer service levels.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Coached team members to increase productivity and reduce workplace accidents.
  • Educated customers about offerings, promotions and pricing to boost sales.
  • Identified needs of customers promptly and efficiently.
  • Handled escalated customer concerns and emergencies in absence of manager or supervisor.
  • Maintained positive working relationship with fellow staff and management.

Food Runner

Alex Johnson Hotel
Rapid City, SD
05.2021 - 11.2021
  • Performed daily pre-shift side work duties such as restocking supplies, polishing silverware.
  • Double-checked meals placed in window against customer tickets for accuracy.
  • Cleaned up spills and broken glassware and safely disposed of sharp pieces.
  • Observed tables to tend to guest needs and identify customer service opportunities.
  • Assisted servers to optimize guest dining experience.

Data Collector

Venture Data
Orem, UT
01.2020 - 07.2020
  • Gathered data from surveys and questionnaires to ensure accuracy of information.
  • Performed data entry operations using various software applications.
  • Stayed on top of daily workload with speed and efficiency.
  • Kept data secure and followed proper procedures for uploading and transmitting information.
  • Identified data entry errors and corrected mistakes to achieve near-perfect accuracy in data sets.
  • Entered data into spreadsheets, documents and databases with high accuracy rate.

Shift Leader

Baskin Robins
Orem, UT
06.2019 - 12.2019
  • Supervised and led employees to maintain productivity and customer service levels.
  • Coached team members to increase productivity and reduce workplace accidents.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Oversaw quality control to identify inconsistencies and malfunctions.
  • Educated customers about offerings, promotions and pricing to boost sales.
  • Assessed company operations for compliance with safety standards.

Education

Warner Robins High School
Warner Robins, GA
05-2022

Associate of Science - Psychology

Salt Lake Community College
Salt Lake City, UT

Skills

  • Customer Service Management
  • Positive Attitude
  • Team Motivation
  • Creative Problem-Solving
  • Employee Attendance Monitoring
  • Assigning Work
  • Team Collaboration and Leadership
  • Conflict Resolution
  • Professional Appearance
  • Shift Paperwork Completion

Certification

  • Servsafe Food Handlers Certification

Affiliations

  • Hiking
  • Running
  • Sustainable Shopping
  • Traveling

Accomplishments

  • Earned first leadership roll at only 15 years old.

Timeline

Shift Leader

Gourmandise The Bakery
11.2022 - Current

Food Runner

Alex Johnson Hotel
05.2021 - 11.2021

Data Collector

Venture Data
01.2020 - 07.2020

Shift Leader

Baskin Robins
06.2019 - 12.2019

Warner Robins High School

Associate of Science - Psychology

Salt Lake Community College

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Chauncey Keyonte