Summary
Overview
Work History
Education
Skills
Timeline
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Chavely Gonzalez

Mesa,AZ

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

13
13
years of professional experience

Work History

Patient Financial Representative

Banner Health
Sun City West, AZ
01.2023 - 03.2024
  • Verified patient insurance coverage and eligibility for services rendered.
  • Assisted patients with inquiries regarding billing, payment plans, and financial assistance programs.
  • Performed detailed account reconciliations to ensure accuracy of payments received.

check in and checking out patient. Rescheduling patient’s.

Front Desk Receptionist

Stamp medical
Surprise, AZ
05.2022 - 01.2023
  • Greeted customers warmly and made them feel welcome.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Assisted with scheduling appointments for clients and visitors.

Checked in patients schedule patients collect copays assist with medical assistant scan documents faxes sent request for ct scans mr’is

Lead Technician

Grifols Plasma Center
Kennewick, WA
08.2016 - 05.2022

Wait Staff Member

Casa Mia Restaurant
Richland, WA
01.2011 - 08.2016

Education

High School Diploma -

Wickenburg High School
Wickenburg, AZ
05-2009

Some College (No Degree) -

Glendale Career College
Glendale, CA

Skills

  • Medical terminology proficiency
  • HIPAA Compliance
  • Payment Processing
  • Strong analytical skills
  • Insurance Verification’s
  • Bilingual
  • Customer Service
  • Multitasker
  • Time management
  • Checking in patients , checking out
  • Schedule appointments
  • Insurance Verification
  • Filing and data archiving
  • Patient Registration
  • Medical Terminology
  • Payment Collection
  • Verbal and written communication
  • Word Processing
  • Problem Identification
  • Payment Scheduling
  • Organizational Skills
  • Excellent Communication
  • Professionalism
  • Analytical Thinking
  • Team Collaboration
  • Effective Communication
  • Basic Mathematics
  • Teamwork and Collaboration
  • Multitasking

Timeline

Patient Financial Representative

Banner Health
01.2023 - 03.2024

Front Desk Receptionist

Stamp medical
05.2022 - 01.2023

Lead Technician

Grifols Plasma Center
08.2016 - 05.2022

Wait Staff Member

Casa Mia Restaurant
01.2011 - 08.2016

High School Diploma -

Wickenburg High School

Some College (No Degree) -

Glendale Career College
Chavely Gonzalez