CHAVENDRA PRESHAD
Kissimmee,US
Summary
Professional with strong expertise in administrative support and front office management. Adept at handling multi-line phone systems, scheduling appointments, and managing office supplies. Excel in team collaboration and adaptable to evolving workplace needs. Known for excellent communication skills, reliability, and proactive approach to problem-solving.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Receptionist Administrator
AdventHealth
Celebration, FL
10.2023 - 10.2025
- Managed multi-line phone system to efficiently route calls and handle inquiries.
- Coordinated scheduling for patient appointments, optimizing office workflow and reducing wait times.
- Maintained electronic health records with accuracy, ensuring compliance with privacy regulations.
- Developed and implemented new filing systems, improving document retrieval efficiency by 30%.
Collateral Analyst
The Bank of New York Mellon
Orlando, FL
01.2022 - 01.2023
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Carried out pre-funding and funding functions.
Operations Supervisor
Symbol Mattress
Kissimmee, FL
01.2019 - 12.2021
- Perform quality control, follow reporting and recordkeeping procedures, and report any issues to manager
- Boosted productivity, efficiency, adaptability and receptivity when guiding staff in implementing solutions
- Supervised equipment upgrades and modifications
Operations and Administrative Assistant
The Walt Disney Company
Orlando, FL
01.2018 - 01.2019
- Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences
- Resolved guest concerns or complaints and kept supervisors informed of escalating situations
- Delivered high level of customer service through prompt issue resolution and dynamic attention to detail
Education
Bachelor - Health Administration
Capella University
Minneapolis, MN01-2023
Associate of Arts - General Studies
Valencia College Osceola Campus
Kissimmee, FL01-2019
High School - undefined
Liberty High School
Kissimmee, FL01-2016
Skills
- Computer skills and data processing
- File organization
- Multi-line phone operation
- Appointment setting
- Payment collection
- Reception management
- Document scanning and digitization
- Appointment scheduling
- Client relations
- Scheduling appointments
- Confidential information management
- Meeting support
- Expense tracking
- Project coordination
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of 6 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- CAP - Certified Administrative Professional
- CPR Certification Acquired through Red Cross
Languages
English
Native or Bilingual
Patois
Native or Bilingual
Hindi
Limited Working
Timeline
Receptionist Administrator
AdventHealth
10.2023 - 10.2025
Collateral Analyst
The Bank of New York Mellon
01.2022 - 01.2023
Operations Supervisor
Symbol Mattress
01.2019 - 12.2021
Operations and Administrative Assistant
The Walt Disney Company
01.2018 - 01.2019
Associate of Arts - General Studies
Valencia College Osceola Campus
High School - undefined
Liberty High School
Bachelor - Health Administration
Capella University