Experienced laboratory assistant with over 15 years of experience in the healthcare industry. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
10
10
years of professional experience
Work History
Laboratory Assistant III
Kaiser Permanente
Berkeley, CA
08.2016 - Current
Oversaw items in inventory and reordered before supplies diminished.
Obtained samples for testing following standard protocols.
Performed testing and quality control using approved laboratory procedures and instrumentation.
Processed patient specimens according to priority and documented results.
Prepared samples for shipping and disposed of bodily fluids in proper containers.
Experienced in Histology, Cytology and Microbiology Lab Assistant duties
Hospital Unit Clerk
San Joaquin General Hospital
French Camp, Ca
08.2014 - 08.2016
Check patients’ charts and processes any physician orders and ensure that all have been processed and followed
Answered unit calls and took messages for healthcare staff to maximize team productivity.
Answer telephones, give routine information to patients, visitors, hospital staff and others: takes and relay messages; answer and place unit pages
Assist in admission, transfer and dismissal of patients
Initiate “trauma/stroke protocol”, including ordering all necessary labs and CT scans
Answered multi-line telephone system, provided information and directed calls.
Front/Back Office Medical Asst
Diablo Neurosurgical/Mediquest
Walnut Creek, Ca
11.2008 - 01.2010
Assessed calls and inquiries to prioritize services based on medical emergencies.
Verified patient information by interviewing patient, recording medical history and confirming purpose of visit.
Scheduled surgeries by making arrangements with surgical centers and prepared charts and consent forms.
Posted payments and charges to patient accounts and participated in billing processes.
Ordered prescription refills on behalf of existing office patients.
Data entry of patient and insurance information
Medical Assistant
Sutter Health Affiliate/Office Works Rx
Berkeley, Ca
08.2005 - 05.2006
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Assisted physicians with in office medical procedures and collection of various specimens for lab testing/processing
Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Obtained patient medical history, medication information, symptoms and allergies.
Documented vital signs and health history for patients in clinical environments.
Collected and documented patient medical information such as blood pressure and weight.
Called and faxed pharmacies to submit prescriptions and refills.
Obtained pre- and post-treatment vital signs and weight.
Patient at Patient FinancialAdvisor, Kaiser Permanente Eligibility and FinancialServices, FinancialAdvisor, Kaiser PermanentePatient at Patient FinancialAdvisor, Kaiser Permanente Eligibility and FinancialServices, FinancialAdvisor, Kaiser Permanente
Special Needs Program Care Mgt RN Consultant at Kaiser Permanente - Southern California Permanente Medical GroupSpecial Needs Program Care Mgt RN Consultant at Kaiser Permanente - Southern California Permanente Medical Group
Program Manager III- Centers for Reproductive Health/IVF at Kaiser Permanente- The Permanente Medical GroupProgram Manager III- Centers for Reproductive Health/IVF at Kaiser Permanente- The Permanente Medical Group