Chawnee Williams
Sicklerville,NJ
Summary
Goal-oriented Intake Referral Representative with a strong focus on data entry proficiency, giving my best each day through my work ethic and team
working skills.
Overview
26
26
years of professional experience
Work History
Intake Referral Representative
Penn Medicine
King Of Prussia, PA
06.2024 - Current
- Provides accurate information and support.
- Utilizes electronic health record systems for efficient data entry and management.
- Maintains confidentiality of sensitive patient information in compliance with regulations.
- Supports team in managing daily operations to ensure optimal efficiency.
- Response proactively and positively to the status change of a referral.
Medical Assistant
Saint Joseph's University
Philadelphia, PA
10.2020 - 06.2024
- Assisted healthcare providers with patient examinations and procedures, ensuring comfort and safety.
- Maintained accurate patient records using electronic health record (EHR) systems, enhancing data accessibility.
- Coordinated scheduling for (Student) patient's appointments.
- Streamlined inventory management processes for medical supplies, ensuring adequate stock levels for operations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Collected and documented patient medical information such as blood pressure and weight.
Educational Instructor
American Red Cross Blood Services
Philadelphia, PA
12.1999 - 10.2020
- Delivered engaging instructional content on blood donation procedures and safety practices.
- Facilitated hands-on training sessions for new staff and incumbent staff , enhancing skill sets and knowledge retention.
- Evaluated new employees and incumbent staff through assessments, ensuring compliance with regulatory standards.
- Collaborated with cross-functional teams to improve training materials and instructional methods.
- Assessed Learners progress regularly, adjusting lessons and strategies as needed to maximize learning outcomes.
Education
Medical Assistant Program-Certification
Ultra Sound Diagnostic School
Neshaminy, Pa03-1999
Multi-Skilled Tech Program-Certification
Camden County Vocational And Technical Institutute
Sicklerville06-1998
High School Diploma -
Highland High School
Blackwood, NJ06-1994
Skills
- Customer Service
- Communication Skills
- Goal-oriented mindset
- Data entry proficiency
- Records management
- Reliability
- Paperwork processing
- Time management
- Attention to detail
- Organizational Skills
- Team Work
Timeline
Intake Referral Representative
Penn Medicine
06.2024 - Current
Medical Assistant
Saint Joseph's University
10.2020 - 06.2024
Educational Instructor
American Red Cross Blood Services
12.1999 - 10.2020
Medical Assistant Program-Certification
Ultra Sound Diagnostic School
Multi-Skilled Tech Program-Certification
Camden County Vocational And Technical Institutute
High School Diploma -
Highland High School