Chaya Trachtenberg
Boca Raton,FL
Summary
Detail-oriented Clinical Research Coordinator with experience in patient care, clinical documentation, and data management. Skilled in supporting clinical trials, ensuring regulatory compliance, and managing patient interactions. Certified in Patient Care Technician, CNA, EKG, and Phlebotomy, with fluency in English and Spanish. Eager to contribute to research success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Patient Coordinator
National Wellness Group
06.2024 - Current
- Coordinated patient appointments and served as main contact for patient inquiries, insurance, and billing.
- Supported clinic promotions and patient communications, fostering long-term relationships and increasing patient retention.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Increased efficiency of the front office operations through effective multitasking, attention to detail, and organization skills.
Phlebotomist
Biolife Plasma Services
10.2022 - 05.2023
- Managed patient flow and venipuncture procedures for 12+ patients per shift, ensuring safety and regulatory compliance.
- Accurately documented patient information for clinical records and data collection.
- Collaborated with management to improve patient scheduling and operational efficiency.
Senior COVID Tester
BeeperMD
06.2020 - 03.2022
- Led logistics for COVID-19 testing, ensuring accurate and timely administration of PCR, Antigen, and Antibody tests.
- Managed testing sites and trained new staff, while maintaining precise documentation for medical reporting.
Patient Care Technician
Holistic Loving Home Care
01.2019 - 12.2021
- Provided direct patient care, ensuring comfort and safety of patients while adhering to medical protocols.
- Maintained detailed patient records, documenting medication and behavioral observations.
- Worked directly with patients and their families to provide highest quality of care, maintaining sensitivity and compassion throughout.
Education
Bachelor of Science - Biology
University of Central Florida
Orlando, FL12.2024
Skills
- Patient Care
- Business Writing & Communication
- Project Management & Coordination
- Clinical Documentation
- Microsoft & Google Suites
Internships
Charles E Schmidt College of Medicine
01/2016 - 01/2020
Medical Program Intern
- Shadowed medical professionals to gain information on day-to-day procedures, learning the correct methods for data collection, communication with patients, and the basics of HIPAA
- Participated in a clinical workshop simulation center to practice appropriate patient protocol in an observational setting.
Medical Intern
05/2022 - 08/2022
- Shadowed various medical professionals in Rambam Hospital, rotating through different departments and gaining exposure to a variety of situations
- Assisted with documentation while on rotation, gaining an understanding of patient care and communication in the medical field, while also maintaining composure and compassion when faced with difficult situations.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Certification
- Certified Nursing Assistant (CNA)
- Certified Phlebotomy Technician (CPT) - National Healthcareer Association (NHA).
Timeline
Patient Coordinator
National Wellness Group
06.2024 - Current
Phlebotomist
Biolife Plasma Services
10.2022 - 05.2023
Senior COVID Tester
BeeperMD
06.2020 - 03.2022
Patient Care Technician
Holistic Loving Home Care
01.2019 - 12.2021
- Certified Nursing Assistant (CNA)
- Certified Phlebotomy Technician (CPT) - National Healthcareer Association (NHA).
Bachelor of Science - Biology
University of Central Florida
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