Chaynaliz Soto
Bronxville,NY
Summary
Medical receptionist experienced in patient care support, appointment scheduling, and insurance verification to enhance clinical operations. proficient in managing medical records, billing processes and maintaining patient confidentiality for optimized workflow. Committed to improving patient experiences and operational efficiency through attentive service and accurate data management.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Medical Receptionist
Best Care Physical Therapy & Chiropractic LLC
08.2025 - 06.2026
- Prepared and assisted physician during injection procedures (trigger point, joint, epidural) to ensure patient safety and comfort.
- Schedule appointments and manage high volume calls.
- verify insurance and accurate EMR data entry.
- Managed patient medical records, ensuring accurate documentation for compliance and continuity of care.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Monitored patient vitals and comfort before and after procedures to support optimal patient care.
- Assisted therapist during patient sessions with patient exercise & therapy modalities.
- Billing for Chiropractic & Physical Therapy
Patient Advocate /Registrar
Westchester Medical Center Foundation
01.2025 - 07.2025
- Greeted patients and visitors with professionalism, enhancing first impressions and patient experience.
- Verify insurance eligibility and collect patient information.
- Maintain accurate patient record in EHR system.
- Answered and routed calls to appropriate departments, ensuring timely communication and support for patient needs.
- Scanned and managed patient documentation, maintaining organized records to support efficient access and retrieval.
- Placed wristband information on patients during check-in process.
Medical Receptionist
Oasis Medical & Surgical Wellness Group
02.2024 - 01.2025
- Managed patient check-in at front desk
- Managed high volume calls and scheduled appointments to optimize patient flow.
- Coordinated follow-ups for new and existing patients to enhance continuity of care.
- Updated insurance claims for accuracy and compliance, maintaining up-to-date documentation.
- Assisted with physical therapy & Chiropractic re-evaluations
- Upload MRI CDs into the DICOM imaging system also upload the operative reports.
Emergency Medical Service
Citywide Ambulance
04.2021 - 11.2023
- Activated emergency lights and sirens to facilitate rapid transport.
- Ensured safe transport of patients between hospitals and medical facilities.
- Upheld patient safety and HIPAA compliance throughout transport.
Education
High School Diploma -
Long Island Business Institude
New York, NYSkills
- Patient scheduling
- Insurance verification
- Electronic health records
- EHR management
- HIPAA regulations
- Data entry
- Medical terminology
- Office administration
Certification
Basic life support (BLS),National CPR Foundation Sept 2025-Sept 2027
Timeline
Medical Receptionist
Best Care Physical Therapy & Chiropractic LLC
08.2025 - 06.2026
Patient Advocate /Registrar
Westchester Medical Center Foundation
01.2025 - 07.2025
Medical Receptionist
Oasis Medical & Surgical Wellness Group
02.2024 - 01.2025
Emergency Medical Service
Citywide Ambulance
04.2021 - 11.2023
High School Diploma -
Long Island Business Institude