Enthusiastic professional experienced with cocktail service. Experienced providing timely service with enthusiasm and efficiency. Consistently acknowledged for maintaining superior service standards while exceeding sales goals.
Overview
3
3
years of professional experience
Work History
Server
Giovanni's Italian Family Restaurant
Greensboro, NC
06.2024 - Current
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Exceeded sales targets by 6% by upselling appetizers and drinks based on the specific tastes and interests of diners.
Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Assisted in preparing salads, appetizers and desserts to speed up food service.
Bartender Shift Manager
Greensboro Coliseum Complex
Greensboro, NC
09.2021 - Current
Completed regular bar inventories and daily requisition sheets.
Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
Maintained accurate records of daily transactions including cash register receipts, liquor inventories and sales reports.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Bartender
Quiet Corner Sports Bar and Lounge
Winston-Salem, NC
06.2023 - 02.2024
Ensured that all guests felt welcome and were given responsive, professional, and gracious service at all times.
Pioneered a weekly themed drink special, attracting an average of 20 new customers each week
Upsold customers from shelf to premium brands to help boost sales.
Maintained accountability for cash and card transactions totaling over $3,000 per shift, with 100% balancing accuracy.
Education
ABC Bartending School
Greensboro, NC
07-2021
Criminal Justice
High Point University
High Point, NC
Skills
Dining customer service
Cash-handling procedures
Relationship building
Supply and inventory management
POS systems
Alcohol safety
Time management
Timeline
Server
Giovanni's Italian Family Restaurant
06.2024 - Current
Bartender
Quiet Corner Sports Bar and Lounge
06.2023 - 02.2024
Bartender Shift Manager
Greensboro Coliseum Complex
09.2021 - Current
ABC Bartending School
Criminal Justice
High Point University
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