Cheikh Assane Konte
New York,NY
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
Kent Services
East New York, NY
03.2020 - 08.2021
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Monitored office supplies by checking inventory and placing orders.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Restaurant Team Member
Sweetgreen
New York, NY
02.2018 - 07.2019
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Security Guard
Allied Universal Security Services
New York, NY
04.2017 - 02.2018
- Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Reported irregularities such as fire and safety hazards to maintenance.
Education
High School Diploma -
Berkeley College
New York, NY03.2014
Skills
- Multi-Line Phone Systems
- Microsoft Office Suite
- Administrative Support
- Attention to Detail
- Visitor and Customer Relations
- Delivery Coordination
- Customer Service-Oriented
Languages
English
Professional Working
Arabic
Professional Working
French
Full Professional
Timeline
Front Desk Receptionist
Kent Services
03.2020 - 08.2021
Restaurant Team Member
Sweetgreen
02.2018 - 07.2019
Security Guard
Allied Universal Security Services
04.2017 - 02.2018
High School Diploma -
Berkeley College
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