Chelsea Acosta
Lake Mary,FL
Summary
Personable and energetic candidate, committed to delivering excellence in all facets of customer service and administrative support. Offers keen competencies in data-entry, database management and attention to detail.
Overview
9
9
years of professional experience
Work History
Communications Specialist
Newport Group
11.2021 - Current
- Maintain a company’s values and adhere to a company’s usual style guide.
- Drafting emails and memos announcing company news and initiatives.
- Facilitating training sessions amongst employees.
- Work closely with a marketing team to develop marketing strategies.
File Clerk / Legal Assistant
The Chidolue Law Firm
08.2021 - 10.2021
- Maintain, organize and index all case files for attorneys; file correspondence, pleadings and other documentation in the accurate and timely manner.
- Provided clerical and administrative support to the attorney, legal assistants, and paralegals.
- Find and retrieve information from files in response to requests from authorized users.
- Answer and direct phone calls.
- Print and prepare packets of clients' documents to be submitted to USCIS.
- Requested fingerprint evaluation for clients.
Administrative Assistant
MKB Technology
06.2021 - 07.2021
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Coached new employees on administrative procedures, company policies and performance standards.
- Executed record filing system to improve document organization and management.
- Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
Shift Supervisor
Game Stop
04.2019 - 03.2021
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Completed cash and credit card transactions accurately using POS software.
- Recorded inventory sales into Game Stop's weekly income report.
- Maintained relationships with customers by identifying needs and offering appropriate services
Receptionist
European Wax Center
04.2018 - 10.2018
- Answered telephone calls to field inquiries from clients, vendors, and various other callers seeking information about services and memberships.
- Corresponded with clients through email, telephone and postal mail.
- Assisted in administrative duties for center team, including making phone calls, confirming appointments for wax specialists, and ordering supplies from vendors on a monthly basis.
Sales Associate
JoAnn Fabric and Crafts
06.2015 - 05.2018
- Delivered assistance by locating products and checking store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Measuring and cutting variety of fabrics and trims at a cutting counter.
Education
Some College (No Degree) - Computer Programming
Seminole State College
Sanford, FLSome College (No Degree) - Fashion Merchandising
SUNY Westchester Community College
Valhalla, NYSkills
- Microsoft Word
- Excel
- Power Point
- Outlook
- Dropbox
- HTML5
- CSS3
- Group Mail
- Adobe Photoshop
- Final Cut Pro
Hobbies
- Brazilian Jiu-jitsu: 3rd degree white belt - started April 2022
- Sewing: Self-taught - started 2015
Timeline
Communications Specialist
Newport Group
11.2021 - Current
File Clerk / Legal Assistant
The Chidolue Law Firm
08.2021 - 10.2021
Administrative Assistant
MKB Technology
06.2021 - 07.2021
Shift Supervisor
Game Stop
04.2019 - 03.2021
Receptionist
European Wax Center
04.2018 - 10.2018
Sales Associate
JoAnn Fabric and Crafts
06.2015 - 05.2018
Some College (No Degree) - Computer Programming
Seminole State College
Some College (No Degree) - Fashion Merchandising
SUNY Westchester Community College
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