Chelsea Avila Hernandez
Tampa,FL
Summary
Energetic and compassionate, possessing natural ability to connect with children and create nurturing environment. Understanding of child development principles and capable of implementing activities and routines to support growth and learning. Committed to fostering positive and supportive atmosphere to enhance each child's well-being and development. As we as Motivated professional with experience in the food service industry. Skilled in upselling, team collaboration, and training new staff members. Committed to maintaining high standards of cleanliness and guest satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
Froyo Fresh
Tampa, FL
11.2025 - Current
- Assisted in menu knowledge and upselling techniques to increase sales performance.
- Processed payments efficiently using POS systems while managing cash drawer accurately.
- Adapted quickly to high-pressure situations during peak hours, ensuring smooth operations.
- Communicated effectively with team members to streamline service and improve workflow efficiency.
- Supported training of new servers on procedures, menu items, and customer interaction protocols.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Play Pal
Little Play Place
Tampa, FL
02.2024 - 08.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Paid attention to detail while completing assignments.
- maintained clean and tidy work areas
- communicated with members and their kids
Education
Bachelor of Science - Medical Humanities
Saint Leo University
Saint Leo, FL05-2029
High School Diploma -
Gaither High School
Tampa, FL05-2025
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Cleanliness standards
- Safe food handling
- Team collaboration
- Supply restocking
- Food safety practices
- Child development
- Child safety awareness
- Language skills
- Positive reinforcement
- Cleaning and sanitizing
- Early childhood development
Certification
CDA- Child development associate in preschool bilingual
First aid certified
cpr certified
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Server
Froyo Fresh
11.2025 - Current
Play Pal
Little Play Place
02.2024 - 08.2024
Bachelor of Science - Medical Humanities
Saint Leo University
High School Diploma -
Gaither High School