Well-organized with strong relationship-building, time management, and documentation skills. Ready to leverage several years' experience in related roles to excel in a dynamic position with your company.
Overview
2
2
years of post-secondary education
19
19
years of professional experience
Work History
Administrative Assistant
Down East Pest Control
Bladenboro, North Carolina
08.2026 - Current
Answered customer calls and scheduled pest control service appointments
Managed office records for Down East Pest Control customer accounts
Coordinated technician schedules and daily service routes
Entered work orders and updated client information
Filed service documents and maintained organized office records
Supported staff with correspondence, mail, and supply ordering
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Server
Giorgios Restaurant
Elizabethtown, North Carolina
08.2008 - Current
Delivered exceptional customer service in a fast-paced dining environment.
Worked with kitchen staff to ensure timely meal preparation and delivery.
Managed multiple tables while maintaining attention to other customers.
Answered phones to take orders over the phone.
Maintained an in pocket staff bank to keep up with customer bills.
Worked as a team member with other servers and hostesses to ensure customers were satisfied with their experience.
Relationship Banker
Truist Bank
Elizabethtown, NC
04.2016 - 08.2026
Assisted clients with account openings, loans, and financial inquiries.
Facilitated account transactions for clients at the branch.
Developed strong customer relationships through personalized banking solutions.
Educated customers on digital banking tools and services offered.
Promoted newer products that we have to offer to clients that best suit their needs.
Patient Access Representative
Cape Fear Valley Bladen Medical Associates
Elizabethtown, North Carolina
09.2014 - 11.2015
Greeted patients and verified insurance information at time of their appointments.
Scheduled appointments and managed patient check-ins and check-outs in a timely fashion.
Assisted patients with registration paperwork and collected necessary documentation.
Answered phones to assist patients with appointment scheduling, billing questions, payments, and inquiries for the doctor about prescriptions needed.
System training on programs utilized for patient insurance and billing.
Organized patient files and forms to reduce time for locating and to ensure everything for patient was as needed.
Legal Aid Assistant (Intern)
Bladen County District Attorney’s Office
Elizabethtown, NC
02.2014 - 05.2014
Drafted legal documents for various court cases.
Assisted attorneys with case preparation and research tasks.
Organized case files and maintained accurate filing systems.
Answered phones to assist clients with questions about billing, settling, or court cases.
Car Detailer
Crystal Blue Car Wash
Wilmington, NC
10.2007 - 08.2008
Cleaned vehicles to enhance overall appearance and customer satisfaction.
Vacuumed and shampooed interiors, ensuring a fresh and tidy environment.
Applied protective coatings to paint surfaces to maintain vehicle finish.
Promoted sales and new products offered.
Education
Associates Degree in Office Administration - Office Administration
Bladen Community College
Dublin, NC
08.2012 - 08.2014
Topsail High School
Hampstead, NC
Skills
Customer relations
Client needs assessment
Financial products
Digital banking tools
Efficient with cash handling
Microsoft applications
Multi-tasking
Timeline
Administrative Assistant
Down East Pest Control
08.2026 - Current
Relationship Banker
Truist Bank
04.2016 - 08.2026
Patient Access Representative
Cape Fear Valley Bladen Medical Associates
09.2014 - 11.2015
Legal Aid Assistant (Intern)
Bladen County District Attorney’s Office
02.2014 - 05.2014
Associates Degree in Office Administration - Office Administration