Chelsea Dugan
Wilmington,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Provides excellent customer service with a friendly attitude when greeting customers and escorting them to dining area.
Overview
1
1
year of professional experience
Work History
Restaurant Hostess
Coquina
Wilmington, NC
08.2023 - Current
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Crew Member
Tropical Smoothie
Wilmington, NC
01.2023 - 08.2023
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Collaborated with team members to complete orders.
- Took orders, prepared meals, and collected payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
12th Grade
Emsley A Laney High School
Wilmington, NC06.2025
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Active Learning
- Cash Handling
- Cleanliness and hygiene
- Handling Complaints
- Safe Food Handling
- Teamwork and Collaboration
- Positive Attitude
- Food preparation
Affiliations
- Beta Club
- National Honor society
- Spirt club
Timeline
Restaurant Hostess
Coquina
08.2023 - Current
Crew Member
Tropical Smoothie
01.2023 - 08.2023
12th Grade
Emsley A Laney High School